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Kiddie Academy of Greenbelt

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Review: We signed a contract with Kiddie Academy of Greenbelt in February 2013, to start providing daycare services for my child in September 2013, and put down a deposit of $380. About a month before the start day, we received a call asking if we wanted to start services earlier, and we declined desiring to keep the start day in the contract (September). About a week prior to start date, we tried to contact the daycare, but the phone number was disconnected. We then contacted the Kiddie Academy franchise headquarters and learned that the center has been closed months before, forcing us to find other childcare options. Since then, we have learned that the Kiddie Academy has withdrawn its franchise from the daycare center, but the center remained opened under a different name but same ownership. Attempts over the last months to discuss this matter have been unsuccessful with our phone calls either not being returned, or most recently, that the center "cannot discuss this matter" with us and they cannot "comment on anything." They advise us to contact the Kiddie Academy headquarters, but as this is a franchise, our agreement and signed contract was specifically with the owner of this particular center. We want the deposit returned, as the center has failed to notify us of closure and has failed to provide daycare services as agreed to in the contract.Desired Settlement: We want the deposit refunded, as the center has failed to notify us of closure and has failed to provide daycare services as agreed to in the contract.

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Description: Child Care Centers

Address: 9845 Greenbelt Rd, Lanham, Maryland, United States, 20706

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