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Kidnastics Reviews (2)

Please see attachment for response Thank you so much for helping in this matter Debbie J [redacted] This response is addressing Mr [redacted] customer request, ID [redacted] , concerning tuition adjustmentsOur policies, at Summit and Cascade, do not agree with his petition of further discounting his team tuitionI appreciate that Mr [redacted] acknowledged the registration cards and team agreements were signed by him for his sons to participate in a yearlong commitment to our team programOur policy states that we do not offer maclasses with time matching hour for hour like our recreational programWe do schedule special bonus time to all team members and that our team fees are regardless of personal attendanceThe mapolicy for recreational students is based on hour for hour at a rate of $per hour for the first child in the family and the discounted rate of $for a second siblingThe [redacted] boys trained hours per week (days/hours each workout)Their team tuition was discounted to $and $per hour respectivelyOf the (hours total) bonuses offered before they dropped the program they only attended onceAdditional bonus workouts are encouraged but not mandatoryAn additional hours of bonus time was offered during the team year but the boys had quit team at that point and their dad explained to me the family was moving out of the state (which apparently did not happen before the end of the team year)Our policy clearly states that an athlete is financially obligated for the entire team year ending July 31st regardless of how and when they quit teamThe [redacted] boys joined as team athletes in September Our policy also offers to prorate tuition for up to two weeks of personal vacation if we receive a written request per calendar yearMr [redacted] took advantage of this and prorated one week for and two weeks One week in Term #(November-December 2015), one week in Term #(December-January 2016) and one week in Term #(December-January 2016)I can send copies of our policy and signed agreements if you need themPlease contact me if you have any further questions or concernsThank you for working with me as I recover at home from surgery and need to rely on others to access documentation needed from my office

Please see attachment for response.  Thank you so much for helping in this matter.
Debbie J[redacted]
425.432.9999
This response is addressing Mr. [redacted] customer request, ID [redacted], concerning tuition adjustments. Our policies, at Summit and Cascade, do not agree with his petition...

of further discounting his team tuition. I appreciate that Mr. [redacted] acknowledged the registration cards and team agreements were signed by him for his sons to participate in a yearlong commitment to our team program. Our policy states that we do not offer make-up classes with time matching hour for hour like our recreational program. We do schedule special bonus time to all team members and that our team fees are regardless of personal attendance. The make-up policy for recreational students is based on hour for hour at a rate of $18.00 per hour for the first child in the family and the discounted rate of $16.75 for a second sibling. The [redacted] boys trained 6 hours per week (3 days/2 hours each workout). Their team tuition was discounted to $8.75 and $8.34 per hour respectively. Of the 4 (8 hours total) bonuses offered before they dropped the program they only attended once. Additional bonus workouts are encouraged but not mandatory. An additional 20 hours of bonus time was offered during the team year but the boys had quit team at that point and their dad explained to me the family was moving out of the state (which apparently did not happen before the end of the team year). Our policy clearly states that an athlete is financially obligated for the entire team year ending July 31st regardless of how and when they quit team. The [redacted] boys joined as team athletes in September 2015. Our policy also offers to prorate tuition for up to two weeks of personal vacation if we receive a written request per calendar year. Mr. [redacted] took advantage of this and prorated one week for 2015 and two weeks 2016. One week in Term #4 (November-December 2015), one week in Term #5 (December-January 2016) and one week in Term #8 (December-January 2016). I can send copies of our policy and signed agreements if you need them. Please contact me if you have any further questions or concerns. Thank you for working with me as I recover at home from surgery and need to rely on others to access documentation needed from my office.

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Address: 23150 224th Pl SE, Maple Valley, Washington, United States, 98038-8279

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