Ms. [redacted] signed a parent agreement at the beginning of care to pay her bill in full at the end of services. When she pulled her child, she did not come to me with any complaints, she just simply left and did not check to see if she owed the center anything. When parents give their two weeks notice...
in the appropriate manner, they are asked to fill out an exit form explaining their reason for giving notice, and on that form they are notified of their balance at the end of services. If Ms. [redacted] did not know that she owed a balance, it's because she did not give me a written or verbal notice of her intent to leave care, nor did she inquire if she had a balance.Sincerely,Sherri S[redacted]
Ms. [redacted] signed a parent agreement at the beginning of care to pay her bill in full at the end of services. When she pulled her child, she did not come to me with any complaints, she just simply left and did not check to see if she owed the center anything. When parents give their two weeks notice...
in the appropriate manner, they are asked to fill out an exit form explaining their reason for giving notice, and on that form they are notified of their balance at the end of services. If Ms. [redacted] did not know that she owed a balance, it's because she did not give me a written or verbal notice of her intent to leave care, nor did she inquire if she had a balance.Sincerely,Sherri S[redacted]