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Kids Kingdom Academy

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Kids Kingdom Academy Reviews (1)

DATE: 10/12/COMPLAINT ID: [redacted] Dear [redacted] :Thank you for notifying us of the complaintWe strive to provide our Customers with the best possible service, and when they feel that it fails to meet their expectations, it’s important for us to know.On 08/07/ [redacted] had an A/C Service performed on her vehicleThe vehicle left the shop blowing cold air and the A/C was working properlyWe informed her that we added Freon, Oil, and Dye Leak Detector(Dye Leak Detector works with a UV Light, In most cases if the Freon leaks out, the UV Light will show where.) On 09/28/ [redacted] returned to our shop stating the A/C in her vehicle was not working againWe performed the Leak check with the UV Light and could not pin point the LeakWe charge the system with Freon, Oil, and Dye againPerformed another UV Light test before it left the shop and could not find a leak [redacted] was informed we did not find where the leak was and she would have to drive it moreShe was also informed to bring it back if it stopped working again so we could test it with the lightThe Oil and Dye need time to circulate through the system [redacted] never returned to have us look with the lightShe never notified us that is stopped working againPlease see invoices from the dates above.Thank you again for bringing these matters to our attention.Frank S*Mar Mac Tire CoInc.Office Assistant / Manager / Mechanic

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