Initial Business Response / [redacted] (1000, 5, 2017/01/20) */ Ms [redacted] - I am sorry to hear about your complaintsWe like to hold Green Acres up to a high standard but your complaint shows otherwiseI have already spoken to the Property Manager to resolve these issuesWe will be trimming the tree hanging over your home at no costAs far as charges are concerned, you can go to the Sales Office and request a transaction ledger for your account to see where all charges are derived from Initial Consumer Rebuttal / [redacted] (3000, 7, 2017/01/28) */ (The consumer indicated he/she DID NOT accept the response from the business.) The office still has NOT contacted me about the treeWhen the tree is trimmed, I will accept the responseI've waited long enough for this tree issue to even be addressed and now it's another waiting game for the tree to be trimmedI would like the tree trimmed before Spring, as the tree is a maple tree and leaves lots of debris along with tons of leaves and dead branchesThe clean up is too much
Initial Business Response / [redacted] (1000, 5, 2017/01/20) */ Ms [redacted] - I am sorry to hear about your complaintsWe like to hold Green Acres to a high standard but your complaints show otherwiseI have already spoken to the Property Manager about these issuesEach month we make an effort to deliver statements before rent and water are dueIf you see a balance due that looks out of the ordinary, please go to the Sales Office with your statement and ask for a breakdown of the balanceAs far as heating is concerned in your home, we would like to proceed to proceed and purchase a new furnace on your behalfPlease go to the Sales Office for more detailsThank you Initial Consumer Rebuttal / [redacted] (3000, 7, 2017/01/20) */ (The consumer indicated he/she DID NOT accept the response from the business.) Due to continuous harassment from Manager of the property and rudeness of himself and office receptionist we the residents of said home are leavingLease was broken by manager continuouslyTherefor my household will be leaving and make all efforts to deter any future residents we knowI would suggest that the owners of the company replace the office staff (both the manager and the receptionist) before more residents leave and their business's reputation plummets further than it already hasI am doing everything in my power to leave things in good standing with the owners of the company however management continues to refuse to allow suchTherefore, with great sorrow, I have had my hand pushed into legal action due to the park managerNothing the owners do or promise will persuade us to stayOur health, sanity and safety are too much at riskThank you for your time, effort and energy
Initial Business Response / [redacted] (1000, 5, 2017/01/20) */ Ms [redacted] - I am sorry to hear about your complaintsWe like to hold Green Acres up to a high standard but your complaint shows otherwiseI have already spoken to the Property Manager to resolve these issuesWe will be trimming the tree hanging over your home at no costAs far as charges are concerned, you can go to the Sales Office and request a transaction ledger for your account to see where all charges are derived from Initial Consumer Rebuttal / [redacted] (3000, 7, 2017/01/28) */ (The consumer indicated he/she DID NOT accept the response from the business.) The office still has NOT contacted me about the treeWhen the tree is trimmed, I will accept the responseI've waited long enough for this tree issue to even be addressed and now it's another waiting game for the tree to be trimmedI would like the tree trimmed before Spring, as the tree is a maple tree and leaves lots of debris along with tons of leaves and dead branchesThe clean up is too much
Initial Business Response / [redacted] (1000, 5, 2017/01/20) */ Ms [redacted] - I am sorry to hear about your complaintsWe like to hold Green Acres to a high standard but your complaints show otherwiseI have already spoken to the Property Manager about these issuesEach month we make an effort to deliver statements before rent and water are dueIf you see a balance due that looks out of the ordinary, please go to the Sales Office with your statement and ask for a breakdown of the balanceAs far as heating is concerned in your home, we would like to proceed to proceed and purchase a new furnace on your behalfPlease go to the Sales Office for more detailsThank you Initial Consumer Rebuttal / [redacted] (3000, 7, 2017/01/20) */ (The consumer indicated he/she DID NOT accept the response from the business.) Due to continuous harassment from Manager of the property and rudeness of himself and office receptionist we the residents of said home are leavingLease was broken by manager continuouslyTherefor my household will be leaving and make all efforts to deter any future residents we knowI would suggest that the owners of the company replace the office staff (both the manager and the receptionist) before more residents leave and their business's reputation plummets further than it already hasI am doing everything in my power to leave things in good standing with the owners of the company however management continues to refuse to allow suchTherefore, with great sorrow, I have had my hand pushed into legal action due to the park managerNothing the owners do or promise will persuade us to stayOur health, sanity and safety are too much at riskThank you for your time, effort and energy