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Kim Charles Painting

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Kim Charles Painting Reviews (3)

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear belowMR [redacted] HAS MADE ALL REQUIRED CLEREQUESTS TO RESOLVE MY COMPLAINT/CONCERNS FOR THIS PAINTING PROJECT.BUT LET IT BE KNOWN THAT IF I ( [redacted] EVON ***) HAD NOT TAKEN STEPS FROM ORGANIZATIONS LIKE THE Revdex.com AND THE ENVIRONMENTAL PROTECTION SERVICE...MR [redacted] WOULD STILL BE DISPUTING THE DAMAGES DONE TO MY PROPERTY AND THE POTENTIAL DAMAGE TO THE CITY OF SAN DIEGO'S ENVIRONMENT.MR [redacted] WILL NOT TAKE RESPONSIBILITY FOR HIS LACK OF PROPER WASTE PRODUCT DISPOSAL METHODS AND WITHOUT BEING FORCED TO DO SO...BY MY FILING OF THIS COMPLAINT...WHICH BROUGHT ABOUT AN AWARENESS OF HIS WRONG DOINGS...LEADING TO A FINANCIAL FINE PENALTY...MR [redacted] WOULD STILL BE PRACTICING (WHAT I FEEL ARE UNETHICAL METHODS) TO DISPOSE OF PAINTING PRODUCTS AND WASTE MATERIALS MR [redacted] CONTINUES TO OVER-SIMPLIFY HIS COMPANIES ACTIONS AND ONLY SHOWS REMORSE AND REGRET FOR BEING GIVEN A COSTLY FINE BY THE CITY OF SAN DIEGO Regards, [redacted] ***

Hi ***, It was nice to talk to you earlier today, also providing your email address to me. Per the complains by the Customer: Ms*** ***,(=Case #***), I'd like to respond on my side, please. I was away with my son's college campus tours when my crews were painting
her houseI already informed her of my absense.while I was away, Ms*** called me to tell that my crews dumped the paint water(=I assumed it was a gallon of water that my crew used to wash their brushes).I explained to her that the painters often at large will wash their brushes in the kithen sink or in a paint can, then may spray on the grass as the water source, when the diluted water is ok and thinned out as if plain waterish. Either me or my crews won't practice this method of disposing, because I've been bringing all this brush-washed waters back to the paint store where they will collect However, on this day and time at Ms***'s house, my crew poured the brush washed water into her vegitable garden, thinking this will dampen the garden and good for the dried soil, but, when sun came up, she noticed the dried paint slurry on the top soils. I do feel embrassed on this activity and apologized. I was also frustrated myself that my crew actually made this silly mistake. I also thought of her consideration on this after I offered her "reasonable" price, with "No extra charge" sample painting, and replacing a termite damaged garage door molding, But, she was not happy about our crews mistakes. Hence, I offered the damage compensation to her, she requested $327(=10% of the job total) and I paid her the amount. We also went to back on 8/7/16(=Sun) to remove and haul away of affected soils from the vegitable garden, along with cleaning the tiny paint chippings that was still visible here and there on the garden gravels and on yards with HEPA Shop Vac. But, we didnt notice any paint on the driveway and city street (=Ms*** said she saw some dampness on driveway shoulder which I assume it was the extra water that my crew poured on the soil/trees, after they consumed most of water on the big water bottle, at the end of day, the bottum water is really warmed up that not drinkable often, then, we will pour them on the grass or soil to help the nature. AND, Mr.*** *** from City of San Diego Environment Services came out to Ms***'s house, and found the paint chippings(=still some left-over) along the walkway and soil gravelsBut, Mr*** didnt find any paints on the driveway or on the street, as the dampness was the pure water from my crews's water bottleMr*** recommend to clean these and sent me the fine for not cleaning the chippings completely. We cleaned all those chippings on 8/7/16(=Sun) at the same time when we hauled away the soils from Ms***'s garden. We again apologised to Ms*** that it wan not our intention to do, but, one simple mistake my crew made this rather a big problem for her on 8/7/16(=Sun). And, we are so grateful that Ms*** is a reasonable lady who walked thru these steps to clean the her house under the Supervision of Mr.*** from San Diego Environmental ServesThe case# with the SD Environmental was ***. Right at this moment at the same time, I am also mailing the fine to City and reporting the completion of cleanup/our mistakes as well. NOTE: Please accept my apology on late reply to you, as I suffered the acid reflux and enflamed galbladder recently due to all this happenings, my ongoing galbladder illness completely erupted and had to have an emergencey surgery to remove the bladder and treat the related symtoms. I am now alomost back to workWe appreciate for your patience as well. Sincerely, *** *** *** PAINTINGMesa Ridge CtSuite #128San Diego, CA 92121(619)884-6648 cell(858)677-0055 Office(858)677-0058 FaxEmail: charlie@***painting.comwww.***painting.com

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below. MR [redacted] HAS MADE ALL REQUIRED CLEAN-UP REQUESTS TO RESOLVE MY COMPLAINT/CONCERNS FOR THIS PAINTING PROJECT.BUT LET IT BE KNOWN THAT IF I ([redacted] EVON [redacted]) HAD NOT TAKEN STEPS FROM ORGANIZATIONS LIKE THE Revdex.com AND THE ENVIRONMENTAL PROTECTION SERVICE...MR [redacted] WOULD STILL BE DISPUTING THE DAMAGES DONE TO MY PROPERTY AND THE POTENTIAL DAMAGE TO THE CITY OF SAN DIEGO'S ENVIRONMENT.MR. [redacted] WILL NOT TAKE RESPONSIBILITY FOR HIS LACK OF PROPER WASTE PRODUCT DISPOSAL METHODS AND WITHOUT BEING FORCED TO DO SO...BY MY FILING OF THIS COMPLAINT...WHICH BROUGHT ABOUT AN AWARENESS OF HIS WRONG DOINGS...LEADING TO A FINANCIAL FINE PENALTY...MR. [redacted] WOULD STILL BE PRACTICING (WHAT I FEEL ARE UNETHICAL METHODS) TO DISPOSE OF PAINTING PRODUCTS AND WASTE MATERIALS.  MR. [redacted] CONTINUES TO OVER-SIMPLIFY HIS COMPANIES ACTIONS AND ONLY SHOWS REMORSE AND REGRET FOR BEING GIVEN A COSTLY FINE BY THE CITY OF SAN DIEGO.
Regards,
[redacted]

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Address: 10054 Mesa Ridge Ct, San Diego, California, United States, 92121

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