Complaint: [redacted] I am rejecting this response because: I talked to the shop at kims they gave me a paper saying what they check for on a used car before selling it.I have a copy of the paper plus text messages from [redacted] who sold me the car telling me she thought it had air and she thought they checked all thatIf they don't agree to fix it have no choice to take the info I have to the court in [redacted] countyAnd I can and will post signs up about how they do business Regards, [redacted] [redacted]
In response to said complaint regarding the direct mail piece they received
I am sorry the customer wasn't happy with the prize they were awardedIf they would like to contact me directly I will be glad to compensate them for the gas they had to spend to visit
our storeIt is never
our intent to mislead, or to cause a customer to be unhappy
line-height: 150%;"> Complaint: ***
I am rejecting this response because:
I talked to the shop at kims they gave me a paper saying what they check for on a used car before selling it.I have a copy of the paper plus text messages from *** who sold me the car telling me she thought it had air and she thought they checked all thatIf they don't agree to fix it have no choice to take the info I have to the court in *** countyAnd I can and will post signs up about how they do business.
Regards,
*** ***
Tell us why here... It is never our intent to check someone's credit without their permissionI checked the complaint, and their signatures are not only on the application, but just below the following statement in bold letters......I HEREBY AUTHORIZE DEALER TO OBTAIN
CREDIT INFORMATION TO EXPEDITE MY PURCHASE AND TO SEE IF I QUALIFY FOR ANY SPECIAL PROGRAMSI apologize for any misunderstanding, but our policies are in place to make sure the customer can see in writing exactly what is needed to obtain financingThe banks use the customers credit score to determine qualifications for rate, and termI would always suggest reading any form before signing it to make sure your intentions are correct.*** ***Gen Sales MgrKim's Chrysler, Dodge, Jeep, Ram, ToyotaHwy NLaurel, Ms601-***
Complaint: [redacted] I am rejecting this response because: I talked to the shop at kims they gave me a paper saying what they check for on a used car before selling it.I have a copy of the paper plus text messages from [redacted] who sold me the car telling me she thought it had air and she thought they checked all thatIf they don't agree to fix it have no choice to take the info I have to the court in [redacted] countyAnd I can and will post signs up about how they do business Regards, [redacted] [redacted]
In response to said complaint regarding the direct mail piece they received
I am sorry the customer wasn't happy with the prize they were awardedIf they would like to contact me directly I will be glad to compensate them for the gas they had to spend to visit
our storeIt is never
our intent to mislead, or to cause a customer to be unhappy
line-height: 150%;"> Complaint: ***
I am rejecting this response because:
I talked to the shop at kims they gave me a paper saying what they check for on a used car before selling it.I have a copy of the paper plus text messages from *** who sold me the car telling me she thought it had air and she thought they checked all thatIf they don't agree to fix it have no choice to take the info I have to the court in *** countyAnd I can and will post signs up about how they do business.
Regards,
*** ***
Tell us why here... It is never our intent to check someone's credit without their permissionI checked the complaint, and their signatures are not only on the application, but just below the following statement in bold letters......I HEREBY AUTHORIZE DEALER TO OBTAIN
CREDIT INFORMATION TO EXPEDITE MY PURCHASE AND TO SEE IF I QUALIFY FOR ANY SPECIAL PROGRAMSI apologize for any misunderstanding, but our policies are in place to make sure the customer can see in writing exactly what is needed to obtain financingThe banks use the customers credit score to determine qualifications for rate, and termI would always suggest reading any form before signing it to make sure your intentions are correct.*** ***Gen Sales MgrKim's Chrysler, Dodge, Jeep, Ram, ToyotaHwy NLaurel, Ms601-***