Kim's Healing Hands

Hi ***, My name is [redacted] and handle customer service for [redacted] *** First off I definitely apologize for any confusion that has taken place I reviewed your notes and see where you contacted our billing company and honestly they didn't take care of your account correctly I also see that you contacted the location directly and they informed our billing company of the issue which was when your account was closed and the refund set up I take full responsibility for issue and do not wish for you to leave on a bad note Our billing company has sent up the refund for $85.98, but I am going to leave a envelope with $cash for you at our [redacted] because the issue should have never arose I also left you a voicemail with my number if anything further is needed

Hi ***, My name is *** *** and handle customer service for *** *** ***. First off I definitely apologize for any confusion that has taken place. I reviewed your notes and see where you contacted our billing company and honestly they didn't take care of your account
correctly. I also see that you contacted the location directly and they informed our billing company of the issue which was when your account was closed and the refund set up. I take full responsibility for issue and do not wish for you to leave on a bad note. Our billing company has sent up the refund for $85.98, but I am going to leave a envelope with $cash for you at our *** *** *** *** because the issue should have never arose. I also left you a voicemail with my number if anything further is needed

Hi ***, My name is *** *** and handle customer service for *** *** ***. First off I definitely apologize for any confusion that has taken place. I reviewed your notes and see where you contacted our billing company and honestly they didn't take care of your account
correctly. I also see that you contacted the location directly and they informed our billing company of the issue which was when your account was closed and the refund set up. I take full responsibility for issue and do not wish for you to leave on a bad note. Our billing company has sent up the refund for $85.98, but I am going to leave a envelope with $cash for you at our *** *** *** *** because the issue should have never arose. I also left you a voicemail with my number if anything further is needed