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Kim's Ornamental Iron, Inc.

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Reviews Kim's Ornamental Iron, Inc.

Kim's Ornamental Iron, Inc. Reviews (19)

This was the worse experience my husband and I have had with a providerThey damaged my home inside and outsideThey almost killed my puppy on different timesthey allowed unauthorized persons in my home, even brought there children to workThanks to their employees we had to replace the front door and door frame, buy a new garage door and door opener, have the carpet in the living area, bedrooms and hallways cleaned, replace all the yard lights timesThey use my home supplies to complete the work, stole some of our own supplies and toolsThis company is awful and I would like to prevent anyone from going through what we went throughI have pictures, text messages and emailsThanks to this company my husband and I argued and fussed at each other for over six months about this companies work ethicsMy mom was at my home and had to endure all of what they where doing while going through cancer treatmentI had to take my puppy to the vet a few times because of them feeding her food she shouldn't been eatingAlso they ate food and drank our juice and sodas that were in the refrigerator that was in our garageThis company is dishonest and don't care about you or the job they do...ALL THEY CARE ABOUT IT YOUR MONEY!!! If I knew then what I know now, I WOULD HAVE NEVER LET THE SALES REP IN MY HOMEWe have been lied too, stolen from, threaten?and they don't careHome depot recommending this company and they don't care eitherWe signed the completions agreement because we was force tooThe compensation received from them was not worth the troubleAll they was willing to do was give us back our down payment and take a small percentage off the master bathroomThey promised to fixed everything that they did wrong with our guess bathroom and refused to do what they promised after we signed off on the master bathroomThis has been the worse situation ever!I hope no one uses this companyPlease believe me when I say that...EVERY WORD OF THIS IS TRUE! And everyone I had to deal with at this horrible company knows itAfter the work they did, you would think they wouldn't charge us anything, the paint job was horrible, the floors are not even they are not leveled, the tiles on the floor, tub and shower are off, they didn't grout the tile under our bathroom sink and some much moreI could write a book about everything that is wrong, went wrong and they awful way we were treatedStarting with the sales rep, workers manager's, supervisor's, field managers and so onThis company knows they should do the right thing by us but they won't because they don't care! There is so much more I could say but I will only say...,Don't let this company make you a victim.? I also have pictures, text msg, emails and videos to back up this review

After having three appointments cancelled by Statewide Remodeling I am not impressedAll the competition has to do to be better is show up
I met with a Statewide Remodeling salesperson at the Texas state fair and scheduled an appointment for an estimate for a kitchen remodelAt the fair I was also promised a $visa gift card after receiving a quote for the remodelThe appointment was scheduled for Oct and on that day I received a phone call from Statewide Remodeling stating that they were overbooked and short handed and I was asked to rescheduleI told the sales rep that due to my work my schedule is very difficult to predict, however we were able to make a second appointment for Oct on the day of the second appointment I got another call to inform me that the appointment had to be cancelled again due to delays caused by the weatherat this point I restated my difficulty with scheduling and stated that I was disappointed with having two appointments cancelledThe sale rep made a note of the two cancellations on my file so that it would not happen again and we rescheduled for Nov On the day of this third appointment I received yet another phone call to cancel this appointment due to staff sickness and being short handedthe sale rep mentioned she was aware of the note of the two previous cancellations and offered to reschedule however at this time I declined to rescheduleThe sales rep offered a 5% discount at that time I declined again and the conversation ended

Our experience with Statewide Remodeling was a satisfying one We had a tub surround taken out and a new tub with tile added back It turned out wonderfully!! We were most impressed with the crew...Jerry (supervisor) was very quick with any changes, checked up on his crew consistently, and is a great person overall Thaddeus was the man of the hour...great expertise and work ethics! Reggie, the plumber, made sure our water pressure was up to snuff and did an excellent job bringing the plumbing up to code One stop shopping with Statewide We give them two thumbs up!

Had a very good experience with Statewide Remodeling They did what they promised and in the time they promised The end product was neat and clean and looks beautiful The Sales person had made a mistake in documenting the order, but Statewide Modeling went ahead and honored their commitment anyway

After meeting with Statewide Remodeling in their showroom at Collin Creek mall we were excited about their potential services, the representative at the store was knowledgeable, polite, and professional However once their salesperson came to our home to discuss our bathroom remodel we were extremely disappointed with his professionalism, lack of knowledge of the technicalities of shower remodeling, and his patronizing attitude We simply asked if our home's water pressure would be an issue for installing shower jets, and instead of just stating "I am not sure It's something I can ask my men", he told us we needed to take it up with our city's water department A simple Google search shortly after informed me this was definitely not the case, and this was a question many people performing bathroom remodels ask
Very disappointing consultation

We are very satisfied with the Job Statewide Remodeling did for usThe workers involved were very polite and they identified themselves well wearing badges and by mouth We would rrecommend them to anybody that is interested or in need if remodeling their house

Sales rep was extremely knowledgeable and communicated in lay terms to explain benefits of the window designsThe demo model window was excellent and we learned how it worked (single hung)We had a rot problem on two windows (fixed) in our laundry roomI provided the material and the sales rep gave us a price with a promise that it would be fixed perfectlyHe measured the windows for the contract and then had the install crew come by and measure again to ensure correct windows were orderedJoe and Kevin were contracted for the install and did a superb jobI don't believe anyone could have done the rot repair any betterInstall was perfectionThey used plastic sheathing to close of a room and protect everything if removal got dustyThe foreman came by with the city building permit and the city inspector gave us a green tag the following dayONE SUGGESTION FOR CUSTOMER: If you have a wired alarm system with magnetic contacts on your old windows they may not work on the new vinyl windows and you will have to reconnect things DIY or call alarm company for helpI clearly understood this before signing the contractWireless contacts may simply require a roll of double sided tape for reinstallWe will be ordering windows for the back of our home

A representative from Statewide Remodeling approached me while I was shopping at *** *** for an emergency bathroom remodel From start to finish our experience with them was fantastic They were able to give us a quote the same day and were able to fix our bathroom on an emergency schedule I would highly recommend them to anyone needing a remodel

My wife and I are very pleased with our installation of a patio cover that Statewide Remodeling installedEveryone that we dealt with; whether it be the secretaries at the office in Dallas, the salesperson, the engineer, the supervisor, the finance department and especially the father and son installers were greatEveryone bent over backwards to make sure that we got what we ordered and moreEvery department made sure to touch base with us and confirm dates, times, the person that was going to call us next and give us suggestions on how to make our drawings/plans look betterOur installation was on time, quick, done professionaly and if changes had to be made they done quicklyOur installation only cost about $12,but we were treated like it was a total house remodelI would definitely use and recommend them to othersThank you Statewide Remodeling for a job "WELL DONE"

I made an appointment with this company and they no showed! They called me days prior to confirm and then no showedCalled twice and the answering service told me even though they were still open for business that they couldn't help me
No one has called me back, worst experience when trying to remodel your homeThey no show on your initial visit, just tells me it's a disaster already

They were on time and kept in constant contact with us They did a nice job and the total came out to be less than the original quote

We selected this company to remodel our master bathroomWhen the sales repcame to our home, it was greatHe presented awesome prices, a 10-year warranty (a plus) great product and he was very professionalAnd we thought, this company could be as professional as he wasBoy, we were wrongIt was a nightmare from the beginningIt ranged from plans not being discussed from boss to employees to supervisor never supervising and making sure employees were doing job rightFirst, demolition was done incorrectlyYes, they make up for it without charging extra, but still communication between crew and supervisor was non-existentA "one-week" job turned out to be a two-week jobExcuse: "Bigger job at Fair Oaks is taking our time and our crew"Hint: "Your job is less important than Fair Oaks rich people"Yesterday (Tuesday), they were supposed to grout shower floor, a job that should have been done MondayOffice told us, crew was suppose to show between 1pm and 2pmFirst excuse, we cannot get a hold of themOne hour later, they cannot come because "crew was on the side of the road all morning, due to damaged front axle"Nowadays, if you do not know were your crew is, that it is a big problem, especially if you are their supervisorWe wanted to remodel our guest bathroom next, we will not be using them and we are not recommending them to anyone

The shower is done and looks greatThe crews that came out and did the actual work were great, but I was not impressed with the supervisionThere were multiple days that no one would show up and we would call the field supervisor to see when they would arrive at our home just to find out that the workers had gotten pulled for another jobOur project started on Tuesday and was supposed to be finished that same FridayI guess the demo guy and the plumber were scheduled to come out the first dayThe demo guy came around noon that day and the plumber showed up as the demo guy was unloading his equipmentThe plumber told us that he would not be able to do anything that day because the demo guy was running behindThe plumber came and did all of his work on WednesdayThursday rolled around and no one showed upMy boyfriend who owns the house called the field supervisor and asked when the guys were coming out to work on the showerThe field supervisor said that they had been pulled for another job and that he wouldn't be able to get anyone out to our house until Monday
Monday came around and a crew came out in the morningThese guys were great too and before they left they told me they would be back around 8:30am the following dayThe next day (Tuesday) no one had been to our houseI called The field supervisor around and asked if anyone was comingHe said the guy was on his way and he would call him and see how far away he wasHe called me back ten minutes later and told me that he would be at our house tomorrow sat 8amI asked if I needed to call corporate and ask why the guys kept getting pulled off of our job and he asked me not toAfter that conversation the job went pretty smoothly and was finally finished
I'm sure that our job was one of the smaller ones that Statewide does, but we really did not appreciate being put off like we wereOur day job turned into a week job and the process was very frustratingWe chose to pay the extra money to have it done through statewide because of their positive reputation, but people kept getting pulled from our job and we could not get a clear explanation as to why
We expected to get much better service since we paid $12,for a tub to tile shower conversionI sent this review to the Project Coordinator when she asked about our experienceShe replied thanking me for taking the time to write my response and said that she would forward it along to her higher upsWe did not receive an apology from her or anyone else at the companyDefinitely not the customer service we were hoping for

Our windows and doors dated back to so you can imagine how high our utility bills wereStatewide installed all new Windows, a steel front door and a beautiful sliding back door, as well as new shuttersMy house looks amazing and our internal temperature is so much more balancedOur installer, Joe, was very professional, courteous and diligentHe and his partner did an amazing jobThey even replaced our rotted wood and repaired a wall that had a hole in itI highly recommend Statewide Remodeling and I would definately use them for other repairs or upgrades I need

Statewide gave us a quote that was a little higher than other companies but their product will last a lot longer than the others They handled all the paperwork for the city permits and HOA seamlessly The concrete contractor was a little tough to get an appointment set up with but when he came the workers did a great job Shortly, thereafter Statewide showed up and assembled our pergola with amazing speed All the workers kept us in the loop and made sure that they were doing exactly what they promised they would do The electrician came and wired our light and extra outlet, asking to make sure he was doing what we wanted to have done We had only one issue which was resolved by one phone call Statewide is a little more expensive but they are definitely worth the extra we paid We will be using them for any future work we want to have done

We recently contracted Statewide Remodeling out of ***, Texas for a bathroom shower rehabFirst the Sales Rep, Wade ***, was very knowledgeable and helpful with our choice of colors and materials that we choseThe contractor who did the work, Maren ***, was extremely neat, knowledgeable, and took great care to do the job right! We are EXTREMELY satisfied with the work that was performed! And all the staff that stayed in contact with us were polite and helpful

Statewide Remodeling just installed Radiant Barrier in the SECOND of our homes in that last years When we move again, we will call them again Our salesman, ***, was TOPNOTCH He was Courteous, Professional and his product knowledge was excellent He REALLY worked with us to keep us as a customer the second time around The installation crew was excellent and only were willing to leave when the knew we were TOTALLY HAPPY EXCELLENT WORK
We can not say enough GREAT about Statewide Go to them FIRST
*** and *** ***, Weatherford, Texas

They are not what they are saying on ads or what the sales men are telling youThey only supply the supplies needed and hires outside contractor to do the jobSales people doesn't even know the jobPromises you something yet the people who does the job tells us it can't be doneThey don't work with your schedule

Looking for a plan and Dura Supreme cabinets for my in home office/denDrove to the Esters Blvdlocation on February 6, because they are the only ones in this area to carry this brand name of cabinetsTalked with weekend receptionist who said no one was available but would share our information and have them callSomeone called but they thought we wanted a kitchen or bathroom remodelSo said he would have to have someone else call us backNever heard from anyone
Went to FtWorth Home and Garden show on February 14, and happened to see Statewide there so again talked to a receptionist who took all of our information and set up an appointment for February 18th at p.mfor someone to come to our homeNo one showed up
After reading the Revdex.com reviews and reports I am so glad I never started any remodeling projects with Statewide Remodeling, IncThey don't follow through or even show up for appointments
I will also be reporting them to the Dura Supreme Cabinet company as a bad business to market the Dura Supreme cabinets

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