After meeting with Statewide Remodeling in their showroom at Collin Creek mall we were excited about their potential services, the representative at the store was knowledgeable, polite, and professional However once their salesperson came to our home to discuss our bathroom remodel we were extremely disappointed with his professionalism, lack of knowledge of the technicalities of shower remodeling, and his patronizing attitude We simply asked if our home's water pressure would be an issue for installing shower jets, and instead of just stating "I am not sure It's something I can ask my men", he told us we needed to take it up with our city's water department A simple Google search shortly after informed me this was definitely not the case, and this was a question many people performing bathroom remodels ask Very disappointing consultation
Statewide Remodeling just installed Radiant Barrier in the SECOND of our homes in that last years When we move again, we will call them again Our salesman, [redacted] , was TOPNOTCH He was Courteous, Professional and his product knowledge was excellent He REALLY worked with us to keep us as a customer the second time around The installation crew was excellent and only were willing to leave when the knew we were TOTALLY HAPPY EXCELLENT WORK We can not say enough GREAT about Statewide Go to them FIRST [redacted] and [redacted] , Weatherford, Texas
Statewide gave us a quote that was a little higher than other companies but their product will last a lot longer than the others They handled all the paperwork for the city permits and HOA seamlessly The concrete contractor was a little tough to get an appointment set up with but when he came the workers did a great job Shortly, thereafter Statewide showed up and assembled our pergola with amazing speed All the workers kept us in the loop and made sure that they were doing exactly what they promised they would do The electrician came and wired our light and extra outlet, asking to make sure he was doing what we wanted to have done We had only one issue which was resolved by one phone call Statewide is a little more expensive but they are definitely worth the extra we paid We will be using them for any future work we want to have done
We recently contracted Statewide Remodeling out of [redacted] , Texas for a bathroom shower rehabFirst the Sales Rep, Wade [redacted] , was very knowledgeable and helpful with our choice of colors and materials that we choseThe contractor who did the work, Maren [redacted] , was extremely neat, knowledgeable, and took great care to do the job right! We are EXTREMELY satisfied with the work that was performed! And all the staff that stayed in contact with us were polite and helpful
Had a very good experience with Statewide Remodeling They did what they promised and in the time they promised The end product was neat and clean and looks beautiful The Sales person had made a mistake in documenting the order, but Statewide Modeling went ahead and honored their commitment anyway
We selected this company to remodel our master bathroomWhen the sales repcame to our home, it was greatHe presented awesome prices, a 10-year warranty (a plus) great product and he was very professionalAnd we thought, this company could be as professional as he wasBoy, we were wrongIt was a nightmare from the beginningIt ranged from plans not being discussed from boss to employees to supervisor never supervising and making sure employees were doing job rightFirst, demolition was done incorrectlyYes, they make up for it without charging extra, but still communication between crew and supervisor was non-existentA "one-week" job turned out to be a two-week jobExcuse: "Bigger job at Fair Oaks is taking our time and our crew"Hint: "Your job is less important than Fair Oaks rich people"Yesterday (Tuesday), they were supposed to grout shower floor, a job that should have been done MondayOffice told us, crew was suppose to show between 1pm and 2pmFirst excuse, we cannot get a hold of themOne hour later, they cannot come because "crew was on the side of the road all morning, due to damaged front axle"Nowadays, if you do not know were your crew is, that it is a big problem, especially if you are their supervisorWe wanted to remodel our guest bathroom next, we will not be using them and we are not recommending them to anyone
The shower is done and looks greatThe crews that came out and did the actual work were great, but I was not impressed with the supervisionThere were multiple days that no one would show up and we would call the field supervisor to see when they would arrive at our home just to find out that the workers had gotten pulled for another jobOur project started on Tuesday and was supposed to be finished that same FridayI guess the demo guy and the plumber were scheduled to come out the first dayThe demo guy came around noon that day and the plumber showed up as the demo guy was unloading his equipmentThe plumber told us that he would not be able to do anything that day because the demo guy was running behindThe plumber came and did all of his work on WednesdayThursday rolled around and no one showed upMy boyfriend who owns the house called the field supervisor and asked when the guys were coming out to work on the showerThe field supervisor said that they had been pulled for another job and that he wouldn't be able to get anyone out to our house until Monday Monday came around and a crew came out in the morningThese guys were great too and before they left they told me they would be back around 8:30am the following dayThe next day (Tuesday) no one had been to our houseI called The field supervisor around and asked if anyone was comingHe said the guy was on his way and he would call him and see how far away he wasHe called me back ten minutes later and told me that he would be at our house tomorrow sat 8amI asked if I needed to call corporate and ask why the guys kept getting pulled off of our job and he asked me not toAfter that conversation the job went pretty smoothly and was finally finished I'm sure that our job was one of the smaller ones that Statewide does, but we really did not appreciate being put off like we wereOur day job turned into a week job and the process was very frustratingWe chose to pay the extra money to have it done through statewide because of their positive reputation, but people kept getting pulled from our job and we could not get a clear explanation as to why We expected to get much better service since we paid $12,for a tub to tile shower conversionI sent this review to the Project Coordinator when she asked about our experienceShe replied thanking me for taking the time to write my response and said that she would forward it along to her higher upsWe did not receive an apology from her or anyone else at the companyDefinitely not the customer service we were hoping for
My wife and I are very pleased with our installation of a patio cover that Statewide Remodeling installed. Everyone that we dealt with; whether it be the secretaries at the office in Dallas, the salesperson, the engineer, the supervisor, the finance department and especially the father and son installers were great. Everyone bent over backwards to make sure that we got what we ordered and more. Every department made sure to touch base with us and confirm dates, times, the person that was going to call us next and give us suggestions on how to make our drawings/plans look better. Our installation was on time, quick, done professionaly and if changes had to be made they done quickly. Our installation only cost about $12,000 but we were treated like it was a total house remodel. I would definitely use and recommend them to others. Thank you Statewide Remodeling for a job "WELL DONE".
After meeting with Statewide Remodeling in their showroom at Collin Creek mall we were excited about their potential services, the representative at the store was knowledgeable, polite, and professional However once their salesperson came to our home to discuss our bathroom remodel we were extremely disappointed with his professionalism, lack of knowledge of the technicalities of shower remodeling, and his patronizing attitude We simply asked if our home's water pressure would be an issue for installing shower jets, and instead of just stating "I am not sure It's something I can ask my men", he told us we needed to take it up with our city's water department A simple Google search shortly after informed me this was definitely not the case, and this was a question many people performing bathroom remodels ask Very disappointing consultation
Statewide Remodeling just installed Radiant Barrier in the SECOND of our homes in that last years When we move again, we will call them again Our salesman, [redacted] , was TOPNOTCH He was Courteous, Professional and his product knowledge was excellent He REALLY worked with us to keep us as a customer the second time around The installation crew was excellent and only were willing to leave when the knew we were TOTALLY HAPPY EXCELLENT WORK We can not say enough GREAT about Statewide Go to them FIRST [redacted] and [redacted] , Weatherford, Texas
Statewide gave us a quote that was a little higher than other companies but their product will last a lot longer than the others They handled all the paperwork for the city permits and HOA seamlessly The concrete contractor was a little tough to get an appointment set up with but when he came the workers did a great job Shortly, thereafter Statewide showed up and assembled our pergola with amazing speed All the workers kept us in the loop and made sure that they were doing exactly what they promised they would do The electrician came and wired our light and extra outlet, asking to make sure he was doing what we wanted to have done We had only one issue which was resolved by one phone call Statewide is a little more expensive but they are definitely worth the extra we paid We will be using them for any future work we want to have done
We recently contracted Statewide Remodeling out of [redacted] , Texas for a bathroom shower rehabFirst the Sales Rep, Wade [redacted] , was very knowledgeable and helpful with our choice of colors and materials that we choseThe contractor who did the work, Maren [redacted] , was extremely neat, knowledgeable, and took great care to do the job right! We are EXTREMELY satisfied with the work that was performed! And all the staff that stayed in contact with us were polite and helpful
Had a very good experience with Statewide Remodeling They did what they promised and in the time they promised The end product was neat and clean and looks beautiful The Sales person had made a mistake in documenting the order, but Statewide Modeling went ahead and honored their commitment anyway
We selected this company to remodel our master bathroomWhen the sales repcame to our home, it was greatHe presented awesome prices, a 10-year warranty (a plus) great product and he was very professionalAnd we thought, this company could be as professional as he wasBoy, we were wrongIt was a nightmare from the beginningIt ranged from plans not being discussed from boss to employees to supervisor never supervising and making sure employees were doing job rightFirst, demolition was done incorrectlyYes, they make up for it without charging extra, but still communication between crew and supervisor was non-existentA "one-week" job turned out to be a two-week jobExcuse: "Bigger job at Fair Oaks is taking our time and our crew"Hint: "Your job is less important than Fair Oaks rich people"Yesterday (Tuesday), they were supposed to grout shower floor, a job that should have been done MondayOffice told us, crew was suppose to show between 1pm and 2pmFirst excuse, we cannot get a hold of themOne hour later, they cannot come because "crew was on the side of the road all morning, due to damaged front axle"Nowadays, if you do not know were your crew is, that it is a big problem, especially if you are their supervisorWe wanted to remodel our guest bathroom next, we will not be using them and we are not recommending them to anyone
The shower is done and looks greatThe crews that came out and did the actual work were great, but I was not impressed with the supervisionThere were multiple days that no one would show up and we would call the field supervisor to see when they would arrive at our home just to find out that the workers had gotten pulled for another jobOur project started on Tuesday and was supposed to be finished that same FridayI guess the demo guy and the plumber were scheduled to come out the first dayThe demo guy came around noon that day and the plumber showed up as the demo guy was unloading his equipmentThe plumber told us that he would not be able to do anything that day because the demo guy was running behindThe plumber came and did all of his work on WednesdayThursday rolled around and no one showed upMy boyfriend who owns the house called the field supervisor and asked when the guys were coming out to work on the showerThe field supervisor said that they had been pulled for another job and that he wouldn't be able to get anyone out to our house until Monday Monday came around and a crew came out in the morningThese guys were great too and before they left they told me they would be back around 8:30am the following dayThe next day (Tuesday) no one had been to our houseI called The field supervisor around and asked if anyone was comingHe said the guy was on his way and he would call him and see how far away he wasHe called me back ten minutes later and told me that he would be at our house tomorrow sat 8amI asked if I needed to call corporate and ask why the guys kept getting pulled off of our job and he asked me not toAfter that conversation the job went pretty smoothly and was finally finished I'm sure that our job was one of the smaller ones that Statewide does, but we really did not appreciate being put off like we wereOur day job turned into a week job and the process was very frustratingWe chose to pay the extra money to have it done through statewide because of their positive reputation, but people kept getting pulled from our job and we could not get a clear explanation as to why We expected to get much better service since we paid $12,for a tub to tile shower conversionI sent this review to the Project Coordinator when she asked about our experienceShe replied thanking me for taking the time to write my response and said that she would forward it along to her higher upsWe did not receive an apology from her or anyone else at the companyDefinitely not the customer service we were hoping for
My wife and I are very pleased with our installation of a patio cover that Statewide Remodeling installed. Everyone that we dealt with; whether it be the secretaries at the office in Dallas, the salesperson, the engineer, the supervisor, the finance department and especially the father and son installers were great. Everyone bent over backwards to make sure that we got what we ordered and more. Every department made sure to touch base with us and confirm dates, times, the person that was going to call us next and give us suggestions on how to make our drawings/plans look better. Our installation was on time, quick, done professionaly and if changes had to be made they done quickly. Our installation only cost about $12,000 but we were treated like it was a total house remodel. I would definitely use and recommend them to others. Thank you Statewide Remodeling for a job "WELL DONE".