Complaint: [redacted] I am rejecting this response because: Motor home has not been back to us more than 24hrs since the 10th Kimball's could not figure out the beltsSent RV to [redacted] They worked on it for days before releasing it to us We made it less than hrs and/ormiles before all the belts twisted and broke off leaving us without steering Waiting on the side of the road hrs before being told it would be another before anyone could come help us They passed the buck to [redacted] who refused to help Took hrs before help arrived No food or heat Now were in Chimacum WA and are being told the reason for the belt issue is Kimball's forgot to take a picture of how the belts were routed before rem0ving engine and somehow LOST a pulley This shop ( [redacted] ) is fabricating a bracket to try to get us by We are in Great fear for our lives, and feel that we can not trust this vehicle any longer Florida no longer seems possible and I plan to spend every day I'm able this Winter with a sign in front of Kimball's warning people of my situation In my opinion Donny E [redacted] is a poor excuse for a businessman or the owner of a service business No Apologies, No Explanations NOTHING I think I may just paint BOYCOTT KIMBALL'S on the side of the RV and have it towed around town We are almost at the month mark and still not one step closer to Florida Sincerely, [redacted] ***
LONG STORY- SHORT.....THE FAILURE TO [redacted] , MOTOR HOME, WE FEEL MAY NOT BE COMPLETLY OUR FAULT, BUT IN GOOD FAITH, WE" KIMABLL'S" ARE GOING TO REPAIR THE VEHICLE AT NO COST TO [redacted] ***I HAVE BEEN IN CONTACT WITH ***, REGARDING THIS MATTERLET ME KNOW IF YOU NEED ANY FURTHER INFOTHANKS, BERT P***
Complaint: [redacted] I am rejecting this response because: Motor home has not been back to us more than 24hrs since the 10th Kimball's could not figure out the beltsSent RV to [redacted] They worked on it for days before releasing it to us We made it less than hrs and/ormiles before all the belts twisted and broke off leaving us without steering Waiting on the side of the road hrs before being told it would be another before anyone could come help us They passed the buck to [redacted] who refused to help Took hrs before help arrived No food or heat Now were in Chimacum WA and are being told the reason for the belt issue is Kimball's forgot to take a picture of how the belts were routed before rem0ving engine and somehow LOST a pulley This shop ( [redacted] ) is fabricating a bracket to try to get us by We are in Great fear for our lives, and feel that we can not trust this vehicle any longer Florida no longer seems possible and I plan to spend every day I'm able this Winter with a sign in front of Kimball's warning people of my situation In my opinion Donny E [redacted] is a poor excuse for a businessman or the owner of a service business No Apologies, No Explanations NOTHING I think I may just paint BOYCOTT KIMBALL'S on the side of the RV and have it towed around town We are almost at the month mark and still not one step closer to Florida Sincerely, [redacted] ***
LONG STORY- SHORT.....THE FAILURE TO [redacted] , MOTOR HOME, WE FEEL MAY NOT BE COMPLETLY OUR FAULT, BUT IN GOOD FAITH, WE" KIMABLL'S" ARE GOING TO REPAIR THE VEHICLE AT NO COST TO [redacted] ***I HAVE BEEN IN CONTACT WITH ***, REGARDING THIS MATTERLET ME KNOW IF YOU NEED ANY FURTHER INFOTHANKS, BERT P***