Kindersley Transport Ltd.

There was a miscommunication between Kindersley Transport and their interline carrier causing a delay in delivery.According to my supplier, the pickup was scheduled for July 20th which is why the original BOL was dated for that day. He then had to go out of town and when he arrived home a few days later, there was a transport truck waiting at his residence and not at his business address to complete this pickup. This isn't the first time there has been a delay between the Kindersley dispatch and their interline carrier.[redacted] cannot be responsible for miscommunications between Kindersley and [redacted].Desired Settlement[redacted] would like to see a refund in the amount of $261.43 for the cost of BOL [redacted] for the 1 week delay in delivery.Business Response [redacted] We have spoken with Management and we cannot discount this shipment due to Company Policy. Unfortunately, in the Transportation Industry, pickup and delivery dates are not guaranteed. It was concluded that the request for pickup was forwarded to our partner, and the request was not received. When the freight did not arrive on the expected day, we inquired with our partner and resent the request. When the partner attempted the pickup, the address provided was not the address in [redacted], ON, but was actually the Shippers home address in [redacted], ON. This miscommunication took some time to sort out. [redacted]