Complaint: [redacted]
I am rejecting this response because:
It is the same response placed on Yelp without the condescending comments. I reposnded...
there that it was the same customer is wrong attitude conveyed over the phone. I will send them the $83 as agreed to which makes my loss &190 instead of $280. If they truly believed in there product and service, their owner would have called me and waived all charges. I have a Kinetico ro system for parts on eBay
Regards,
[redacted]
"Mr. [redacted], we appreciate your 14 years of loyalty to Kinetico. We hope you ultimately find a reverse osmosis system you're happy with."
Complaint: [redacted]
I am rejecting this response because:
It is the same response placed on Yelp without the condescending comments. I reposnded...
there that it was the same customer is wrong attitude conveyed over the phone. I will send them the $83 as agreed to which makes my loss &190 instead of $280. If they truly believed in there product and service, their owner would have called me and waived all charges. I have a Kinetico ro system for parts on eBay
Regards,
[redacted]