King Auto Center

I personally spoke to the customer and when I asked her what we could do to resolve her issue she told me she just wanted to ventMr [redacted] is fully aware of the complaint and our technicians are factory trained.thank you,Jose A***Vice President

I personally spoke to the customer and  when I asked her what we could do to resolve her issue she told me she just wanted to vent. Mr. [redacted] is fully aware of the complaint and our technicians are factory trained.thank you,Jose A[redacted]Vice President

I acknowledge Mr. [redacted]'s concerns and agree that the situation should have been handled better. As I sat to compose this response, Mr. [redacted] came to our dealership and we were able to agree to the terms he requested regarding the deal.He intimated to me that he is now completely satisfied. I...

regret this situation and will use it improve the level of service within the company.Thank you

We tried to contact the customer 5 different times, 3 times from service advisor and 2 by service manager with no response. Messages were left each time.Thank you and please acknowledge this response.Jose A[redacted]Vice President

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[redacted] Dealership contacted me, issue resolved to satisfaction. Thank you