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King Electric Reviews (3)

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Regards, [redacted] I feel that if King Elecemployees had thoroughly inspected the meter socket they would've known for sure it was faulty It was old, & these things don't just happen to go bad w/i a few days It states in their response that it was an intermittent problem If they saw it was, then why not at least present their findings to me & offer to replace it They surely would've known it couldn't last long I feel they owe a customer that much consideration

11/9/17Revdex.comHoliday Drive Pittsburgh, PA 15220Re: *** *** ID #***Revdex.com:We received a call from the client regarding flickering lightsOn 5/2/we went to the client’s home and did a diagnosis/troubleshooting for this problemThe cost was $For this charge, we checked outlets,
switches and lightsWe also checked the panel which had some rust and was very overloaded.We gave the client a cost on the corrections which included: Installing Amp load side cable (feed to panel), new Cutler Hammer breaker panel, grounding, and inspectionWe gave her the price and we were told to schedule this work.The problem in the client’s meter socket was an intermittent problem that did not present itself when we did the original workWe did not give the client a quote to change the meter socket because we did not see a problem with it at that timeWe did not quote the client or charge her for the meter socketWe do not quote unnecessary work.We were not available on Friday when she called us to do the meter socket repair that the power company said was necessary at that pointThe jobs we were on that day did not allow any leewayWe sent Sdollar credit to the client for her inconvenience.King Electric has standard fees for almost all service and panel workThe client was quoted according to those feesWe pride ourselves for doing what’s best for the client and fairly pricing out this work, is part of that.Thank you Norman K*** Owner

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
 Regards,
[redacted] I feel that if King Elec. employees had thoroughly inspected the meter socket they would've known for sure it was faulty.  It was old, & these things don't just happen to go bad w/i a few days.  It states in their response that it was an intermittent problem.  If they saw it was, then why not at least present their findings to me & offer to replace it.  They surely would've known it couldn't last long.  I feel they owe a customer that much consideration.

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Address: 29684 Sd Highway 34, Pierre, South Dakota, United States, 57501-5817

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