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King Lincoln-Mercury-Kia, Inc.

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King Lincoln-Mercury-Kia, Inc. Reviews (2)

Please accept this letter as a response to *** ***'s requestPlease find a signed copy authorizing the dealership to obtain a credit report for **and *** ***By signing this form **and *** *** authorized the dealership to obtain a Credit reportOnce requested, the dealership has no
control of the way a Credit bureau records the inquiryIt has been my experience that every inquiry requested from a dealership along with most other businesses is recorded as a hard inquiryI am only aware of a few industries that are able to request soft inquiries (banks, credit card companies, insurance companies, etc as a means to check on current customer status), unfortunately, car dealerships do not have this ability.I believe that *** *** may be able to contact the credit bureau and dispute the inquiry, however, based on the signed documentation that request may be rejectedWe are sincerely sorry that we are unable to provide any further assistance.Sincerely,Rudy B***ControllerKing Lincoln Incdba King Kia

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed as Answered]
 Complaint: [redacted]
I am rejecting this response because: While it's true I signed the form, I specifically asked if it would be a hard inquiry.  So they cannot tell me it will not be a hard inquiry (which is what I was told when specifically asked), and then now send a response saying that they believe most inquiries of this type would be a hard check - they should have told me this and I would never have signed the form.  Lying to obtain my consent does not alleviate their responsibility to make sure that their sales people are aware of how credit checks will affect someone's credit, or they should simply decline to make any such statements (i.e. they should say they are not sure if they are not sure instead of assuring me that it would be a soft check when clearly based on their response to my complaint, they are aware that it most likely would not be).  
Regards,
[redacted]

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Address: 953 No. Frederick Ave. P.O. Box 7540, Gaithersburg, Maryland, United States, 20898

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