King O'Rourke Cadillac

At this time, I have been contacted directly by King O'Rourke Cadillac - Smithtown regarding complaint ID [redacted] , however my complaint has NOT been resolved because: King O'Rourke did not offer to take back the vehicle and replace it with the same vehicle and package in a different color This could have been resolved quickly because we contacted King O'Rourke less than hours after leaving with the carAlso this was over a holiday weekend so no paperwork was submitted Contact with King O'Rourke was done through email as to keep an accurate records In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***

Revdex.com:At this time, I have not been contacted by King O'Rourke Cadillac - Smithtown regarding complaint ID [redacted] .Sincerely, [redacted] ***

Revdex.com:At this time, I have not been contacted by King O'Rourke Cadillac - Smithtown regarding complaint ID ***.Sincerely,*** ** ***

At this time, I have been contacted directly by King O'Rourke Cadillac - Smithtown regarding complaint ID ***, however my complaint has NOT been resolved because:
King O'Rourke did not offer to take back the vehicle and replace it with the same vehicle and package in a different
color This could have been resolved quickly because we contacted King O'Rourke less than hours after leaving with the carAlso this was over a holiday weekend so no paperwork was submitted. Contact with King O'Rourke was done through email as to keep an accurate records
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:At this time, I have not been contacted by King O'Rourke Cadillac - Smithtown regarding complaint ID ***.Sincerely,
*** ***

At this time, I have been contacted directly by King O'Rourke Cadillac - Smithtown regarding complaint ID ***, however my complaint has NOT been resolved because:
They forced me to pay because they said they would be requesting the loaner carIf I did not return it I would have
to pay them over $per day
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***