King of Bounce

Nothing but disrespect from Daniel! But before I start, let me rebuttal the fact that they will try and claim I'm a competitor, like in previous reviewsLet me also point out that I have given them a full week to contact me and the homeowner to apologize for two levels of disrespectNow, my honest review
Cash payment on drop-off is weird to me, especially in but thats what they requireLooks like a blatant attempt to avoid tax if you ask me but I'm not their accountant so keep this off the recordPerhaps they treat all their customers like this and then get charge backs on credit card
Daniel was upset when I called him at 11pm because he failed to pickup the bounce house at 6pm and I wanted them to know they forgotThe driver claimed that I'm no body, I didn't book, I didn't sign, I didn't pay, how Daniel even knows who I am from a phone number is beyond me, perhaps he uses his psychic powers for evil, he's a good villainAfter I explained that the homeowner will now be inconvenienced with next day pickup, because they didn't want strangers in their backyard without being home, he refused to give me a pickup window"Sometime in the afternoon once we finish out drop-offs", he said, well that narrows it down
After multiple requests for a call from the owner via text he refused to speak to me and wanted to talk to the homeownerOk, so the homeowner called and explained why it's an inconvenience and he finally told them 1pm the next dayWhen him and an extra pair of hands showed up the homeowner asked them to sign that they have picked up the house and they flat out refusedThey also gave the homeowner a very "Rash attitude", so I'm told and another request for the owner to call the homeowner was placedNo response
The next day I sent them a message over Facebook because you cant get them on the phone and they wont reply to your emailsI explained we needed a call withing the next few days or I would leave an honest review online, well guess whatYup, crickets for days
All in all, this company does not care about their repeat customers (3rd time we booked), they take cash and wont deal with any issuesThey hire quality drivers who have clearly passes a stringent hiring processNow, if you ask me if I would recommend this company to a friend my reply would beA foe, absolutely!