Kingdom Auto Sales Inc

Hello *** ***. Thank you for speaking with me on Saturday about your concerns with our service department. I was able to talk with the service advisor about this situation and have decided to waive the $charge for the front brake service we performed. I greatly
apologize for any misunderstanding about the final bill and work we done to your vehicle. The only balance due is $from the service done on the right rear shock tower. Also, Kingdom Auto Center is offering you a free oil change to use as a token of friendship. Please feel free to stop in or call, e-mail with any questions or comments you may have. I only ask if you could reply to the Revdex.com and let them know we have resolved this concern and moved forward and any other social media that you may have commented on. Thank you and have a great day!

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

I was told it had a V28 but when I took it to another dealership they said it was a V6.

Thank you for informing me of my customer's issues and concerns about the vehicle she had recently purchased.  Since her letter to you, on 01/20/2018, the customer has come into the dealership and has...

informed our service department of her concerns she is experiencing.  We then have repaired the issues and the customer is satisfied and driving her new vehicle.  I do apologize for the timing issues and frustration created by the vehicle and hope to gain her understanding and faith in our company by trying to excel in future service and communication between us.  Again, thank you and have a great day!