Kingdom Flooring and Design

Review: We hired Kingdom Flooring to install new hardwood flooring in our home, as well as remodel 3 bathrooms. Their company failed to complete the installation of flooring as well as complete the installation of the Master Shower. As it stands, our stair case still needs hardwood to be purchased and installed, as well as completing the tiling of the master shower, which they had sub-contracted to another company.

We have been patient and given the company multiple opportunities to complete the project. We have our contract, written agreement as well as verbal that they would complete their project. We had paid the company in full for both service and product and they have now taken the money and not completed the job.

Kingdom has also failed to deliver 6 boxes of extra wood we paid for, for our own warehousing, which we were to use in any future projects that may arise. This wood which we were charged for and paid in full, was never purchased or delivered to us.Desired Settlement: We would like completion of project and delivery of product that is still outstanding. Knowing that this might not happen, our 2nd option would be to get a refund on the product and services not delivered. We have been patiently waiting 10 months for this and have finally come to the conclusion that Kingdom does not intend to honor our agreement.

Review: Kingdom Flooring was contracted to do work on our home. Flooring, countertops and tile backsplash. They wanted a deposit and collected the monies right away which was cashed the same day. They are not responding and have not shown up to do the work. We have reached out via phone and left messages and emailed owner. We did receive a response that they were sorry for the delay but would be at our home to complete the work.The workers never showed up and are not responding. We have no countertops and no flooring in one of our bedrooms and it's been two weeks.Desired Settlement: I would like a refund of the monies spent right away or they can have their workers show up this week to finish the job and make sure it's done right.