Kingdom Transportation

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me Regards, [redacted]

Dear [redacted] We regret the inconvenienceWe have audited the transaction and found that the information provided by the representative was not correctWe have taken appropriate action as per our compliance policy and tat agent is not with us anymore.We have also processed a complete refund of $as per the resolution expected from usBelow are the transaction details - Authorization Amount:USD (279.98)Submit Date/Time:27-Sep-08:03:PDTReference Transaction ID: [redacted] Transaction Type:Refund

Complaint: [redacted] I am rejecting this response because:I have been talking to Nancy, for the most part, at Tek pc solutions She and he associates are trying very hard to close my complaintI told them NOYesterday after speaking with Nancy at length I was assured my system would be up and runningThat was around noon timeThen, at 1:17pm I note a call on my phone from the Baton Rouge # [redacted] Initially, weeks ago the people duped me and said they were with Tek pc solutionsCoincidentally (or not) I did have trouble with my systemAnyway they did not help si I contacted tek pc solutions and after some lengthy discussion, Nancy told me it was a scam(exactly how she knew that I don't know)...That was the basis of my complaicomputer serveice and harassing phone calls from Baton RougeMy sytem SEEMS to be Ok for now, but I insisted I would not close my complaint with the Revdex.com until they could send me assurances, in writing, that the unwanted phone call will cease once and for allNancy agin, said the management was working on the problem and .they will let me know when the problem is resolvedI did not want a refund, at this point, because .what I have is good until .10-22- Regards, [redacted]

Dear [redacted] We apologize for the trouble causedWe will investigate the transaction and take appropriate action against the person who is responsible for providing any incorrect information We have already refunded the entire amount you paid to us and below are the transaction details – Transaction ID: [redacted] Payment Method: [redacted] Amount: USD (250.97) Customer Name: *** [redacted] The amount will be reflected in your card within business days

Dear *** [redacted] We regret the inconvenienceWe have taken appropriate action as per our compliance policy also we are pleased with the feedback providedWe'll keep a track on such instances to avoid such mistakes in future We have already processed the refund of $from our however as per your comments the card is blocked so we have to speak to our bank regarding the same, We are really sorry for the delay however we'll try to close the with 3-working days A check for the other amount has already been dispatched from our end and you'll get the same delivered at your billing address

Dear [redacted] We regret the inconvenienceWe have audited the transaction and found that the information provided by the representative was not correctWe have taken appropriate action as per our compliance policy and that agent is not with us anymore.We have also processed a complete refund of $as per the resolution expected from usBelow are the transaction details - Authorization Amount:USD (299.99)Submit Date/Time:16-Oct-15:39:PDT Reference Transaction ID: [redacted] Transaction Type:Refund

Complaint: [redacted] I am rejecting this response because: I have not received what they wrote to Revdex.com that they would be sending If and when I received the check and cashed, the letter was worded satisfactory, and the letter was signed by appropriate officer of the company, I would respond with further comments Regards, [redacted] ***

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.] RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me. Regards, [redacted] ***

Dear [redacted] [redacted] *We regret the inconvenience. We have audited the transaction and found that the information provided by the representative was not correct. We have taken appropriate action as per our compliance policy.We are processing your both refund requests and refund you $400 + $150 as per the request made. We'll be sending a check at your registered address as the transaction is too old and we are unable to process the refund direct in your card. Also would like to inform you that we are keeping your services intact there would not be any changes in your services you still have our support and you can call us for any issue you face on any of your devices.

Dear *** [redacted] We regret the inconvenienceWe have audited the transaction and found that the information provided by the representative was not correctWe have taken appropriate action as per our compliance policy and that agent is not with us anymore We'll be processing complete refund of $as per the resolution expected from usWe'll be sending a check on the below mentioned billing address registered with us [redacted]

Dear [redacted] We regret the inconvenience caused and apologize for the sameWe have processed a full refund for you and the amount will be credited in 5-working days in your credit cardBelow is the transaction summary.Transaction ID: [redacted] Payment Method: [redacted] Amount: USD (399.99)Customer Name: J [redacted] [redacted] Thanks & Regards,Customer Service TeamTek PC Solutions

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me Regards, [redacted] ***

We are sorry for the inconvenience causedThe information provided by you helped us to investigate the issue.The amount paid by the customer through eCheck Service was already cancelled by the customer and we have processed a full refund of the amount paid through credit card.Other details are mentioned in the attached document

Dear *** [redacted] We regret the inconvenience causeWe have audited the transaction and found that the information provided by the representative was not appropriateWe have taken appropriate corrective action as per our compliance policy and that agent is not with us anymore.We have also processed a complete refund of $as per the resolution expected from usBelow are the transaction details - Authorization Amount:USD ($359.98)Submit Date/Time:02/27/11:30:AM CST Reference Transaction ID: [redacted] Transaction Type:Refund