Kings of Vapor

Hello!  Thank you for taking the time to send us a message. I believe the issue the tank is having is related to the airflow of the device and not the coils. Unfortunately we don't control the production of the coils but we would like to offer you a 5-pack of coils on the house to use in the...

tank for the inconvenience. If the tank is reading the coil it is functioning properly and what can be adjusted is the airflow. Try out a tighter airflow setting with a stronger/faster inhale speed. Typically when we see an issue with coils repeatedly burning it can be boiled down to the coil not getting enough liquid in between hits. The tighter airflow with the with the faster inhale speed will create more pressure inside of the tank and force more liquid into the coil fixing any issues of burnt coils. SMOK coils are also infamous for a very strong cotton taste in the first 20 or so minutes of vaping that eventually goes away. I would like to replace the tank but replacing the tank would cause the same issue you were having before- therefor I believe a new pack of coils and a different airflow and inhale speed will fix any issue you were having. Please contact me at [redacted] to get credit added to your Royalty Account for the 5-Pack of SMOK 0.4 coils! We're sorry for the inconvenience this has caused and were committed to working with you to resolve the issue!

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.