Mr [redacted] , I reaserch your name on our data base and we found out that you had filled an application with usAs you know we are a car dealership so there is no possible way for us to run your credit unless you are trying to purchase a car and you are financing itWe can’t offer a letter for you to remove an inquiry that the only way it is there due to your request.our institution is well oriented with the compliance regulationsI do apologize if one of our staff promised to get back to you and they didn’t, also no one received any call from you following up on the matter requestedYou stated that you never been in our premises and that’s not what shows in our system.How can we run someone credit without it being provided to us ?I hope my respond reach out to you and I would love to help in anything related to our industry beside what you are expecting from us which is legally not possible.Best Regards,
Thank you for taking the time to submit your information to the Revdex.comWe are aware of your issue and have taken much consideration as how to best handle the situationWe sincerely apologize that you're having issues with your BMW with roughly 80k milesIt is unfortunate that after
purchasing the car, you ran over a nail and your radio display quit workingWe feel that we have done everything in our power to help your situation by replacing the tire at no cost to you as well as diagnosing the radio issueWe did offer to install the radio at no charge to you if the radio was purchased by youThere was no known issue when doing our vehicle inspection, and per your husband, the radio was working fine well after deliveryWe take our customer service very seriously which is why the $tire was replaced and we spent 10+ hours diagnosing the radio issue, at no cost to youWe feel that we have done everything possible to help and will continue to do so for all our customers. Regards, Team Avondale***
Mr***, I reaserch your name on our data base and we found out that you had filled an application with us. As you know we are a car dealership so there is no possible way for us to run your credit unless you are trying to purchase a car and you are financing itWe can’t offer a letter for
you to remove an inquiry that the only way it is there due to your request.our institution is well oriented with the compliance regulationsI do apologize if one of our staff promised to get back to you and they didn’t, also no one received any call from you following up on the matter requestedYou stated that you never been in our premises and that’s not what shows in our system.How can we run someone credit without it being provided to us ?I hope my respond reach out to you and I would love to help in anything related to our industry beside what you are expecting from us which is legally not possible.Best Regards,
I have a car loan already do you really think I would want to go get another one?I was never there and I can assure you thatShow me proof that it was me applying for a car loan, you have videos show me that it was a year old walking into your premises if you follow regulations that muchwhy when I call they told me they could not find any record of me? The person I spoke to said that the only way that my credit could be pulled was because of a name similarityI was never in that dealership and never applied for any of your cars
We decided to provide Mr.*** a letter stating that his credit was pulled accidently just for customer satisfaction index and to the fact that our team did not return your call on timely manner. My name is Louay *** and I am the general manager of the dealership and here is my cell phone number : *** ***Please contact my at your convenience so you can explain for me the content of the letter required by your credit bureau. Best Regards, Waiting to your from you my friend
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this...
resolution was resolved. I consider this complaint resolved.
Regards,
Tammy/richard M[redacted]
Mr [redacted] , I reaserch your name on our data base and we found out that you had filled an application with usAs you know we are a car dealership so there is no possible way for us to run your credit unless you are trying to purchase a car and you are financing itWe can’t offer a letter for you to remove an inquiry that the only way it is there due to your request.our institution is well oriented with the compliance regulationsI do apologize if one of our staff promised to get back to you and they didn’t, also no one received any call from you following up on the matter requestedYou stated that you never been in our premises and that’s not what shows in our system.How can we run someone credit without it being provided to us ?I hope my respond reach out to you and I would love to help in anything related to our industry beside what you are expecting from us which is legally not possible.Best Regards,
Thank you for taking the time to submit your information to the Revdex.comWe are aware of your issue and have taken much consideration as how to best handle the situationWe sincerely apologize that you're having issues with your BMW with roughly 80k milesIt is unfortunate that after
purchasing the car, you ran over a nail and your radio display quit workingWe feel that we have done everything in our power to help your situation by replacing the tire at no cost to you as well as diagnosing the radio issueWe did offer to install the radio at no charge to you if the radio was purchased by youThere was no known issue when doing our vehicle inspection, and per your husband, the radio was working fine well after deliveryWe take our customer service very seriously which is why the $tire was replaced and we spent 10+ hours diagnosing the radio issue, at no cost to youWe feel that we have done everything possible to help and will continue to do so for all our customers. Regards, Team Avondale***
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Mr***, I reaserch your name on our data base and we found out that you had filled an application with us. As you know we are a car dealership so there is no possible way for us to run your credit unless you are trying to purchase a car and you are financing itWe can’t offer a letter for
you to remove an inquiry that the only way it is there due to your request.our institution is well oriented with the compliance regulationsI do apologize if one of our staff promised to get back to you and they didn’t, also no one received any call from you following up on the matter requestedYou stated that you never been in our premises and that’s not what shows in our system.How can we run someone credit without it being provided to us ?I hope my respond reach out to you and I would love to help in anything related to our industry beside what you are expecting from us which is legally not possible.Best Regards,
I have a car loan already do you really think I would want to go get another one?I was never there and I can assure you thatShow me proof that it was me applying for a car loan, you have videos show me that it was a year old walking into your premises if you follow regulations that muchwhy when I call they told me they could not find any record of me? The person I spoke to said that the only way that my credit could be pulled was because of a name similarityI was never in that dealership and never applied for any of your cars
We decided to provide Mr.*** a letter stating that his credit was pulled accidently just for customer satisfaction index and to the fact that our team did not return your call on timely manner. My name is Louay *** and I am the general manager of the dealership and here is my cell phone number : *** ***Please contact my at your convenience so you can explain for me the content of the letter required by your credit bureau. Best Regards, Waiting to your from you my friend
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this...
resolution was resolved. I consider this complaint resolved.
Regards,
Tammy/richard M[redacted]