Case #: *** Nature of the Complaint: Billing or Collection Issues Dear *** & *** ***, It is our goal to address all Resident complaints in a prompt and effective fashionWe apologize for the the delay as Revdex.com did not have our correct email address for forwarded complaints
This has since been updated.Please provide us with the billing that appears high to youWe can research this for youRegarding the Managers, please elaborate and please provide a few examples of your areas of concernThank You
Late fees are never a fun thing to accrueThey are applied on the 3rd at 5:00PM as the office closes at such timeA great way to avoid the late fees is to setup a paylease account and have auto-pay setupNot only does online paying help Residents pay on time, but it also a much safer way to pay
rentLet me know if you have any other questions
Case #: [redacted] Nature of the Complaint: Repair Issues Dear [redacted],It is our goal to address all Resident complaints in a prompt and effective fashion. We apologize for the the delay as Revdex.com did not have our correct email address for forwarded complaints. This has since been...
updated. We have spoken with the current Community Manager regarding this complaint and according to the Manager the areas of concern in this complaint were addressed. Please follow up with us if there are additional concerns. Thank You
Mr. [redacted], We appreciate your feedback. Our resident's satisfaction is of our highest priority. We first suggest that you communicate with the resident manager regarding this matter. Please inform as to weather or not this has been clarified or cleared up after doing so. Thanks,.
Case #: [redacted] Nature of the Complaint: Guarantee Or Warranty Issues Dear [redacted], It is our goal to address all Resident complaints in a prompt and effective fashion. We apologize for the the delay as Revdex.com did not have our correct email address for forwarded complaints. This has...
since been updated.Please provide us with the community name and house number that you reside in. It should be possible for you to contact the manufacture regarding this matter and check on warranty status. We’d like to see this issue resolved as quickly as possible. Thank You
Case #: [redacted] Nature of the Complaint: Billing or Collection Issues Dear [redacted], It is our goal to address all Resident complaints in a prompt and effective fashion. We apologize for the the delay as Revdex.com did not have our correct email address for forwarded complaints. This has...
since been updated.Late fee’s do accrue after we pay rent late. Also, we do not accept partial payments per lease contract. It’s never a fun thing. Please provide us with your community name and house number so we can communicate with the Community Manager regarding this matter. We can then reply with a new response. Thank You
Case #: [redacted] Nature of the Complaint: Billing or Collection Issues Dear [redacted], It is our goal to address all Resident complaints in a prompt and effective fashion. We apologize for the the delay as Revdex.com did not have our correct email address for forwarded complaints. This has...
since been updated.Please provide us with the House number that you had applied for. If the Deposit was refundable, this should have been delivered to you. Of the Deposit was non-refundable, unfortunately it wouldn’t be refunded under a non refundable status. We want to investigate this as thoroughly as possible for you.
Case #: *** Nature of the Complaint: Billing or Collection Issues Dear *** & *** ***, It is our goal to address all Resident complaints in a prompt and effective fashionWe apologize for the the delay as Revdex.com did not have our correct email address for forwarded complaints
This has since been updated.Please provide us with the billing that appears high to youWe can research this for youRegarding the Managers, please elaborate and please provide a few examples of your areas of concernThank You
Late fees are never a fun thing to accrueThey are applied on the 3rd at 5:00PM as the office closes at such timeA great way to avoid the late fees is to setup a paylease account and have auto-pay setupNot only does online paying help Residents pay on time, but it also a much safer way to pay
rentLet me know if you have any other questions
Case #: [redacted] Nature of the Complaint: Repair Issues Dear [redacted],It is our goal to address all Resident complaints in a prompt and effective fashion. We apologize for the the delay as Revdex.com did not have our correct email address for forwarded complaints. This has since been...
updated. We have spoken with the current Community Manager regarding this complaint and according to the Manager the areas of concern in this complaint were addressed. Please follow up with us if there are additional concerns. Thank You
Mr. [redacted], We appreciate your feedback. Our resident's satisfaction is of our highest priority. We first suggest that you communicate with the resident manager regarding this matter. Please inform as to weather or not this has been clarified or cleared up after doing so. Thanks,.
Case #: [redacted] Nature of the Complaint: Guarantee Or Warranty Issues Dear [redacted], It is our goal to address all Resident complaints in a prompt and effective fashion. We apologize for the the delay as Revdex.com did not have our correct email address for forwarded complaints. This has...
since been updated.Please provide us with the community name and house number that you reside in. It should be possible for you to contact the manufacture regarding this matter and check on warranty status. We’d like to see this issue resolved as quickly as possible. Thank You
Case #: [redacted] Nature of the Complaint: Billing or Collection Issues Dear [redacted], It is our goal to address all Resident complaints in a prompt and effective fashion. We apologize for the the delay as Revdex.com did not have our correct email address for forwarded complaints. This has...
since been updated.Late fee’s do accrue after we pay rent late. Also, we do not accept partial payments per lease contract. It’s never a fun thing. Please provide us with your community name and house number so we can communicate with the Community Manager regarding this matter. We can then reply with a new response. Thank You
Case #: [redacted] Nature of the Complaint: Billing or Collection Issues Dear [redacted], It is our goal to address all Resident complaints in a prompt and effective fashion. We apologize for the the delay as Revdex.com did not have our correct email address for forwarded complaints. This has...
since been updated.Please provide us with the House number that you had applied for. If the Deposit was refundable, this should have been delivered to you. Of the Deposit was non-refundable, unfortunately it wouldn’t be refunded under a non refundable status. We want to investigate this as thoroughly as possible for you.