I received the complaint from Ms [redacted] disputing the charge for sealing the floor, due to urine contamination, prior to the carpet replacement from her occupancy of [redacted] Lane at York Terrace East Apartments.Attached is the carpet evaluation from [redacted] Services, our carpet cleaner Their evaluation details staining and bleach spots as well as urine contamination and recommends replacement The carpet cleaner loses money by not cleaning, removing stains and/or spot dyeing the carpet in this instance We remove all carpet and pad and seal the floors to prevent any carryover to the new carpet.Ms [redacted] asserts that she did not have a pet at any time during her occupancy The carpet cleaner's evaluation assumed that the contamination was pet related DNA analysis was not done.The charges from Ms [redacted] 's occupancy are reasonable, actual and in accordance with the Lease and Landlord Tenant Law However, in an effort to resolve this matter outside the collection process, I am willing to remove the carpet removal and floor sealing charge.The cost to replace the carpet, 2-24-14, prior to Ms [redacted] 's occupancy on 3-1-was $(invoice attached) Depreciating the cost of the carpet over months is $per month Ms [redacted] lived in the apartment months, leaving months left of useful life The months multiplied by the monthly cost of $equals $833.00, the prorated value left by the premature demise of the carpet The charge of $plus $other charge, less the security deposit credit of $leaves a balance due of $78.00.Payment of $is expected on or before 5pm, December 30, at Sunderland Drive, Columbus, Ohio in certified funds If payment is not received by December 30, I will have no alternative but to reinstate the original balance due on her account and turn it over to our collection agency for the original $plus collection costs.This shall resolve the matter
Mulberry Grove Association was created by Dominion Homes May 12, by Special Warranty Deedinstrument number [redacted] and later instrument number [redacted] and [redacted] Recorder's Office, Franklin County, Ohio, in connection with the development of 233single family homes.The Association was set up for the protection, benefit and mutual advantage to the homeownersthrough restrictions, easements, conditions, covenants, obligations and charges.The HOA dues are used mainly for mowing, treating the grass, and planting flowers along GroveportRoad and the entrance at Marshall Avenue.The restrictions run for years and automatically renew forever for successive ten (10) years each,unless terminated by a vote of 2/of all members.The City of Columbus had HOAs set up to maintain right of ways and entrances to single familydevelopmentsIf the homeowners association is terminated, something would have to be set up totake care of right of way and entrance.Sincerely,Terry LP***, PresidentMulberry grove Association
Regarding Mrs [redacted] ***'s follow up to the 9/22/reply to complaint ID # [redacted] , I havemade Mrs [redacted] aware that I had other major projects with deadlines that prevented an earlierresponseThose projects have now been completed.The information requested by Mrs [redacted] is being sent directly to her.Sincerely,Terry LP***, PresidentMulberry grove AssociationCC: [redacted] ***Enclosure (1)
I have repeatedly requested the following information from Mr [redacted] : List of all current members List of all current board members Contact information for all current board members Date of last election for officers Date of last board meeting Minutes from all board meetings in Current HOA bylaws Financial statements for through / [redacted] Style Definitions */ MrP***'s continued refusal to provide this information raises great concern Please advise.Sincerely, [redacted] ***
I received the complaint from Ms [redacted] disputing the charge for sealing the floor, due to urine contamination, prior to the carpet replacement from her occupancy of [redacted] Lane at York Terrace East Apartments.Attached is the carpet evaluation from [redacted] Services, our carpet cleaner Their evaluation details staining and bleach spots as well as urine contamination and recommends replacement The carpet cleaner loses money by not cleaning, removing stains and/or spot dyeing the carpet in this instance We remove all carpet and pad and seal the floors to prevent any carryover to the new carpet.Ms [redacted] asserts that she did not have a pet at any time during her occupancy The carpet cleaner's evaluation assumed that the contamination was pet related DNA analysis was not done.The charges from Ms [redacted] 's occupancy are reasonable, actual and in accordance with the Lease and Landlord Tenant Law However, in an effort to resolve this matter outside the collection process, I am willing to remove the carpet removal and floor sealing charge.The cost to replace the carpet, 2-24-14, prior to Ms [redacted] 's occupancy on 3-1-was $(invoice attached) Depreciating the cost of the carpet over months is $per month Ms [redacted] lived in the apartment months, leaving months left of useful life The months multiplied by the monthly cost of $equals $833.00, the prorated value left by the premature demise of the carpet The charge of $plus $other charge, less the security deposit credit of $leaves a balance due of $78.00.Payment of $is expected on or before 5pm, December 30, at Sunderland Drive, Columbus, Ohio in certified funds If payment is not received by December 30, I will have no alternative but to reinstate the original balance due on her account and turn it over to our collection agency for the original $plus collection costs.This shall resolve the matter
Mulberry Grove Association was created by Dominion Homes May 12, by Special Warranty Deedinstrument number [redacted] and later instrument number [redacted] and [redacted] Recorder's Office, Franklin County, Ohio, in connection with the development of 233single family homes.The Association was set up for the protection, benefit and mutual advantage to the homeownersthrough restrictions, easements, conditions, covenants, obligations and charges.The HOA dues are used mainly for mowing, treating the grass, and planting flowers along GroveportRoad and the entrance at Marshall Avenue.The restrictions run for years and automatically renew forever for successive ten (10) years each,unless terminated by a vote of 2/of all members.The City of Columbus had HOAs set up to maintain right of ways and entrances to single familydevelopmentsIf the homeowners association is terminated, something would have to be set up totake care of right of way and entrance.Sincerely,Terry LP***, PresidentMulberry grove Association
I reviewed the response made by the business in reference to complaint ID [redacted] , and find the resolution is satisfactory to me
Regarding Mrs [redacted] ***'s follow up to the 9/22/reply to complaint ID # [redacted] , I havemade Mrs [redacted] aware that I had other major projects with deadlines that prevented an earlierresponseThose projects have now been completed.The information requested by Mrs [redacted] is being sent directly to her.Sincerely,Terry LP***, PresidentMulberry grove AssociationCC: [redacted] ***Enclosure (1)
I have repeatedly requested the following information from Mr [redacted] : List of all current members List of all current board members Contact information for all current board members Date of last election for officers Date of last board meeting Minutes from all board meetings in Current HOA bylaws Financial statements for through / [redacted] Style Definitions */ MrP***'s continued refusal to provide this information raises great concern Please advise.Sincerely, [redacted] ***