I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.Double D Vapors did not address the facts of what happened. He told me the device was authentic when it was not. He said I did not have enough money which was not true. He said the device was 25 dollars, I asked if he would take 20 for it and he said yes. I was not able to make it to his store because I was not in the local area after the purchase and I still am not, however when I did call and message him regarding this, he harassed and insulted me. My dad was with me when I made the purchases, and he heard him say that the device was authentic.If you read the comments on his [redacted] page you can see how unprofessional and insulting he was at me. This can be seen at his page: [redacted] under my review as [redacted]
Regards,
[redacted]
I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.Double D Vapors did not address the facts of what happened. He told me the device was authentic when it was not. He said I did not have enough money which was not true. He said the device was 25 dollars, I asked if he would take 20 for it and he said yes. I was not able to make it to his store because I was not in the local area after the purchase and I still am not, however when I did call and message him regarding this, he harassed and insulted me. My dad was with me when I made the purchases, and he heard him say that the device was authentic.If you read the comments on his [redacted] page you can see how unprofessional and insulting he was at me. This can be seen at his page: [redacted] under my review as [redacted]
Regards,
[redacted]