Kirby Authorized Sales & Service

I heard about Kirby at a Home Show. I signed up for a free prize and was told a few days later that I had won. They said they would drop off the MP3 player and talk to me for 15 minutes. I was visited by a Kirby sales representatives yesterday and the experience was both terrible and frightening. After a 1.5 hour presentation (I thought we were incredibly patient), I declined to purchase the product and thanked him for his time. He refused to leave. He was aggressive, rude, and used several different tactics from, "I will get fired" to "you will regret this" to "I thought we were friends" to encourage me to buy. I had already explained I would be happy to purchase at later time, but had just invested in new flooring and the Kirby would have to wait. The way he continued to badger my husband and I - in front of our small children - and his staunch refusal to leave my home when we asked was scary. I will never purchase the product, which I did find great, because of the way he disrespected me, spoke about me to a "supervisor" on the phone, and then insulted my home as he left. I only agreed to the visit because I was promised the free gift, which he then refused to give me. The experience was awful and these types of sales representatives and their tactics taint the Kirby name. I will never buy their product and I warn you not to allow their sales representatives into your home.