CompanyRespond to Revdex.com Case # [redacted] - [redacted] ***? September *, 2015? Revdex.com Serving Metropolitan New York, Inc[redacted] ? Re: Revdex.com CASE ID #: [redacted] - [redacted] ***? Dear Revdex.com, ? As previouslyexplained, please understand we are more than willing to resolve thiscustomer’s complaints against our companyTo ensure customer satisfaction wesimply asked the customer to cooperate by providing supporting information inorder for us to validate their claimsIt is critical that this information isprovided to ensure a fair investigation and resolution for both the customer aswell as the company.? All of ourbinding transportation quotes provided by our relocation representatives arebased on information given by customers prior to move date which consists of atotal volume to be shippedUpon receiving this information, a binding &guaranteed transportation cost is provided to the customer specifying anddetailing services to be rendered, with customer approval to Order of Servicevia Electronic Signature confirming the information provided is true andaccurate? Our records clearly showthat due to additional services requested by the customer and rendered byAmazon Relocation on the day of the pickup, consisting of additional volume tobe shipped, Packing Supplies to be used, and additional labor for packing her itemsand unpacking at time of delivery as well, additional charges were made totheir accountThe total Transportation cost for the relocation wasreconfigured according to their new requirements at the time of pickup datePleaseNote that on the confirmation call from Amazon Relocation (ConfirmationDepartment) one day prior to pidate, there was NO mention made by thecustomer of additions or changes to the accountUnfortunately, this also putus in the position that we had to scramble for available space already reservedand agreed for our deliveries so we could send the shipment in its entirety,which exceeded in volume and left us struggling to make additional spacearrangements on our vehicle (s), which was not part of our original contractualservices.In order tomaintain our high level of customer satisfaction, AMAZON RELOCATION is willing to compensate you $in good faith for any inconvenience that may have occurredduring the process of your move.? ? Kindly accept our apologies for anyinconvenience and we wish you the best in your new location!? ? Please understandthat we always try to be as clear & upfront as possible with customersprior to their move date to avoid any unforeseen surprisesWe can assure youthat if the customer had read & comprehended the company terms &conditions prior to fully signing and agreeing to them, we would not be in thissituation.? ? ? ? ? Very Truly,? David L***Legal Department ?" AmazonRelocation Services
[redacted] ? ? February *, ? Revdex.com Serving Metropolitan New York, Inc [redacted] ? [redacted] Dear Revdex.com, ? Please accept this formal acknowledgement notice of the above referenced Revdex.com case number submitted by the aforementioned consumer.? Please note, that we are more than willing to thoroughly investigate the consumer’s said complaints in an attempt to better understand, validate and fairly resolve all of their issues against our companyCustomer satisfaction is critically important to us and we want to ensure that every customer knows their business is valued and truly appreciated ? When it comes to these matters we put ourselves completely at the customer’s disposalRest assured that if and upon a full and thorough investigation through [redacted] (Claims Processing Center) we can validate that the customer’s claims/complaints against the company are in fact true and accurate, the company guarantees to compensate the customer in accordance to their coverage and will ensure a fair resolution to their issues? It is important for the Revdex.com to know that, as part of our commitment to Quality Assurance and Customer Satisfaction all consumers are given the opportunity and necessary resources to deal directly with our company in hopes of reaching a fair resolutionIn addition to that, all consumers receive informative documentation prior to their service date, advising them that in the unlikely event a consumer may realize that some of their goods are damaged or missing, or if they feel that they have been over-charged or charged for services that they didn’t received prior, during or after services were completed, they are provided with the opportunity to have their issues and concerns formally addressed, investigated and? resolved in accordance with their coverage and contractual liabilities ? To better understand and validate all of the consumer claims/complaints we respectfully request that the consumer submit copies of the contracts they have received from the company, they allegedly have had transactions with to determine and validate the company they are attempting to file their complaint againstThus will confirm interaction between both parties and ensure a fair investigation for both the customer as well as the company? We respectfully request that the consumer provide the following supportive Documents (FRONT AND BACK); ? ü? Bill of Lading (contract) ü? Order for Service ü? Household Goods Descriptive Inventory (both pickup and final delivery copies) ü? Proof of any financial transaction made with the Service Provider (receipt, bank statement, ect) ? We urge the customer to submit additional information as soon as possible so that we may address their issuesBe sure to highlight any notations made at the time of service implementing said concerns? We strongly believe that with mutual consideration and understanding, we can easily reach a fair resolution and keep the relationship between all parties in good-standing? ? ? ? Very Truly, ? David L [redacted] Legal Department ?" Amazon Relocation Services
CompanyRespond to Revdex.com Case # [redacted] - [redacted] ***? ? August **, 2015? [redacted] ? Re: Revdex.com CASE ID #: [redacted] - [redacted] ***? Dear Revdex.com, ? Please acceptthis formal acknowledgement notice of the above referenced Revdex.com case numbersubmitted by the aforementioned consumer.? Please note, that we are more than willing to thoroughly investigate theconsumer’s said complaints in an attempt to better understand, validate andfairly resolve all of their issues against our companyCustomer satisfactionis critically important to us and we want to ensure that every customer knowstheir business is valued and truly appreciated? When it comes to these matters we putourselves completely at the customer’s disposalRest assured that if and upona full and thorough investigation through [redacted] (Claims ProcessingCenter) we can validate that the customer’s claims/complaints against thecompany are in fact true and accurate, the company guarantees to compensate the customer in accordance totheir coverage and will ensure a fair resolution to their issues.? All of our binding transportation quotes provided byour relocation representatives are based on information given by customersprior to move date which consists of a total volume to be shippedUponreceiving this information, a binding & guaranteed transportation cost isprovided to the customer specifying and detailing services to be rendered, withcustomer approval to Order of Service via Electronic Signature confirming theinformation provided is true and accurate.? Our records clearly show that due to additional services requested by thecustomer and rendered by Amazon Relocation on the day of the pickup, consistingof additional volume to be shipped, Packing Supplies to be used, and additionallabor for packing her items and unpacking at time of delivery as well,additional charges were made to their accountThe total Transportation costfor the relocation was reconfigured according to their new requirements at thetime of pickup datePlease Note thaton the confirmation call from Amazon Relocation (Confirmation Department) oneday prior to pidate, there was NO mention made by the customer ofadditions or changes to the accountAs of today 08-**-the customer has failed toprovide our company with any written request authorizing us to continue forwardwith their delivery and based on our knowledge the customer is still in need ofstorage servicesPlease note that if the customer decide not to continue forward withamazon relocation, as her delivery company, we can release her shipment at anygiven time to either her or, any carrier / transportation provider she haveselected, with her only responsibility to financially settle the balance duefor loading services rendered of labor, materials utilized for packing, tolls,gas, mileage and taxes, before releasing the shipment to the party of herchoice.Please understandthat we always try to be as clear & upfront as possible with customersprior to their move date to avoid any unforeseen surprisesWe can assure youthat if the customer had read & comprehended the company terms &conditions prior to fully signing and agreeing to them, we would not be in thissituation.? ? ? ? ? Very Truly,? David L***Legal Department ?" AmazonRelocation Services
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Thanks for your intervention The amount of $was returned to me via credit card bank Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID#? [redacted] , and have determined that my complaint has NOT been resolved because: ? I can assure you that I thoroughly read and comprehended the company terms and conditions prior to signing them, as well as assure you that the company violated not only its own policy, but also Federal regulationAs I stated in my original complaint, The contract states that Amazon Relocation should “execute a Revised/Rescission document, PRIOR TO LOADING OR OTHERWISE BEGINNING THE JOB,” which they did not do; and further the contract states, “ [redacted] ***.”? The revised estimate, which was presented after loading was completed, was not signed, but instead on the signature line it was written, “Needs to be adjusted from listed cost?"LM.” Amazon Relocation committed fraud, theft of property and extortion, as they loaded up my property under the previous accepted contract; then after loading, presented a revised contract for almost double the price, which was not signedAfter informing Amazon Relocation? that I would not pay the revised price and telling them? to unload my property, they instead? took my property against my consent, attempting to use the threat of selling my property to extort? more money from meThis is the reason we are in this situation Sincerely, [redacted] ?
The Move Estimate is the version I signed electronicallyMy Original List is the list I used to read to the Amazon Relocation representativeThe Inventory is the list that Amazon Relocation used to load the truckThe Revised List is what was presented after the truck was loaded
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] and have determined that my complaint has NOT been resolved because: Not only do I have all of these documents I also have documents showing that I did not sign any of the contractsI made the parents when the movers arrivedPlease indicate where I need to send all these documents as well as pictures of the damage caused to my furniture along with missing itemsThe moving company wanted an extra $to bring the furniture in because according to them the truck did not fitMy boyfriend drives the same type of foot trailer and was able to fit it in the parking area being that it was even emptyFrom the curb to my door was ft and their moving distance is ftThe driver named [redacted] when I asked what his name was claimed his name was [redacted] and the gentlemen he brought with him was someone he picked up at the [redacted] ***He wanted to dumb my furniture feet away from my door and after I told him to leave it and I would figure it out he then called his boss and spoke to him in ArabicThe boss instructed him to also take pictures of my I'd and my credit card with his phone which I'm not surenia secure is secure and has my personal informationHe then preasured e into signing the bill of lading not allowing me to check my furniture truly because he had to deliver the gentlemen he brought with him back to [redacted] in LAI asked him why he didn't inform me of all this info the day before when he called and he said he didn't know and didn't feel he had to even though I have no copies of this supposed paper work I had signed acknowledging their policy In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Dear Valued Customer, Please accept our sincerest apologies for any inconvenience you may be incurring during this claim processWe understand your time is very valuable and we truly appreciate your patience Please see below, our records show that the last correspondence we've sent to you was on 0515, the Claim Procedures PackageTo date we have not received that back from you.For your convenience we’ve re-attached the PDF filePlease follow the instructions on the package and return it to the address below so that we may continue forward with your claim processMailing Address: [redacted] *** Kindly accept our apologies for any inconvenience and we wish you the best in your new location!
[redacted] [redacted] [redacted] *** Dear Revdex.com, Please acceptthis formal acknowledgement notice of the above referenced Revdex.com case numbersubmitted by the aforementioned consumerPlease note, that we are more than willing to thoroughly investigate theconsumer’s said complaints in an attempt to better understand, validate andfairly resolve all of their issues against our companyCustomer satisfactionis critically important to us and we want to ensure that every customer knowstheir business is valued and truly appreciated When it comes to these matters we putourselves completely at the customer’s disposalRest assured that if and upona full and thorough investigation through [redacted] (Claims ProcessingCenter) we can validate that the customer’s claims/complaints against thecompany are in fact true and accurate, the company guarantees to compensate the customer in accordance totheir coverage and will ensure a fair resolution to their issuesIt is importantfor the Revdex.com to know that, as part of our commitment to Quality Assurance andCustomer Satisfaction all consumers are given the opportunity and necessaryresources to deal directly with our company in hopes of reaching a fairresolutionIn addition to that, all consumers receive informativedocumentation prior to their service date, advising them that in the unlikelyevent a consumer may realize that some of their goods are damaged or missing,or if they feel that they have been over-charged or charged for services thatthey didn’t received prior, during or after services were completed, they areprovided with the opportunity to have their issues and concerns formallyaddressed, investigated and resolved inaccordance with their coverage and contractual liabilities To betterunderstand and validate all of the consumer claims/complaints we respectfully request that theconsumer submit copies of the contracts they have received from the company,they allegedly have had transactions with to determine and validate the companythey are attempting to file their complaint againstThus will confirminteraction between both parties and ensure a fair investigation for both thecustomer as well as the companyWe respectfully request that the consumerprovide the following supportive Documents (FRONT AND BACK); ü Bill of Lading (contract) ü Order for Serviceü Household Goods DescriptiveInventory (both pickup and final delivery copies) ü Proof of any financial transactionmade with the Service Provider (receipt, bank statement, ect) We urge thecustomer to submit additional information as soon as possible so that we mayaddress their issuesBe sure to highlight any notations made at the time ofservice implementing said concernsWe strongly believe that with mutualconsideration and understanding, we can easily reach a fair resolution and keepthe relationship between all parties in good-standing Very Truly, David L***Legal Department – AmazonRelocation Services
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: Good morning, Please know that the merchant HAS NOT resolved this matter with us (deposit) and when we call, we are told to call back in three weeks. Please advise- Thanks In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
CompanyRespond to Revdex.com Case # [redacted] - [redacted] ***? September *, 2015? Revdex.com Serving Metropolitan New York, Inc[redacted] ? Re: Revdex.com CASE ID #: [redacted] - [redacted] ***? Dear Revdex.com, ? As previouslyexplained, please understand we are more than willing to resolve thiscustomer’s complaints against our companyTo ensure customer satisfaction wesimply asked the customer to cooperate by providing supporting information inorder for us to validate their claimsIt is critical that this information isprovided to ensure a fair investigation and resolution for both the customer aswell as the company.? All of ourbinding transportation quotes provided by our relocation representatives arebased on information given by customers prior to move date which consists of atotal volume to be shippedUpon receiving this information, a binding &guaranteed transportation cost is provided to the customer specifying anddetailing services to be rendered, with customer approval to Order of Servicevia Electronic Signature confirming the information provided is true andaccurate? Our records clearly showthat due to additional services requested by the customer and rendered byAmazon Relocation on the day of the pickup, consisting of additional volume tobe shipped, Packing Supplies to be used, and additional labor for packing her itemsand unpacking at time of delivery as well, additional charges were made totheir accountThe total Transportation cost for the relocation wasreconfigured according to their new requirements at the time of pickup datePleaseNote that on the confirmation call from Amazon Relocation (ConfirmationDepartment) one day prior to pidate, there was NO mention made by thecustomer of additions or changes to the accountUnfortunately, this also putus in the position that we had to scramble for available space already reservedand agreed for our deliveries so we could send the shipment in its entirety,which exceeded in volume and left us struggling to make additional spacearrangements on our vehicle (s), which was not part of our original contractualservices.In order tomaintain our high level of customer satisfaction, AMAZON RELOCATION is willing to compensate you $in good faith for any inconvenience that may have occurredduring the process of your move.? ? Kindly accept our apologies for anyinconvenience and we wish you the best in your new location!? ? Please understandthat we always try to be as clear & upfront as possible with customersprior to their move date to avoid any unforeseen surprisesWe can assure youthat if the customer had read & comprehended the company terms &conditions prior to fully signing and agreeing to them, we would not be in thissituation.? ? ? ? ? Very Truly,? David L***Legal Department ?" AmazonRelocation Services
[redacted] ? ? February *, ? Revdex.com Serving Metropolitan New York, Inc [redacted] ? [redacted] Dear Revdex.com, ? Please accept this formal acknowledgement notice of the above referenced Revdex.com case number submitted by the aforementioned consumer.? Please note, that we are more than willing to thoroughly investigate the consumer’s said complaints in an attempt to better understand, validate and fairly resolve all of their issues against our companyCustomer satisfaction is critically important to us and we want to ensure that every customer knows their business is valued and truly appreciated ? When it comes to these matters we put ourselves completely at the customer’s disposalRest assured that if and upon a full and thorough investigation through [redacted] (Claims Processing Center) we can validate that the customer’s claims/complaints against the company are in fact true and accurate, the company guarantees to compensate the customer in accordance to their coverage and will ensure a fair resolution to their issues? It is important for the Revdex.com to know that, as part of our commitment to Quality Assurance and Customer Satisfaction all consumers are given the opportunity and necessary resources to deal directly with our company in hopes of reaching a fair resolutionIn addition to that, all consumers receive informative documentation prior to their service date, advising them that in the unlikely event a consumer may realize that some of their goods are damaged or missing, or if they feel that they have been over-charged or charged for services that they didn’t received prior, during or after services were completed, they are provided with the opportunity to have their issues and concerns formally addressed, investigated and? resolved in accordance with their coverage and contractual liabilities ? To better understand and validate all of the consumer claims/complaints we respectfully request that the consumer submit copies of the contracts they have received from the company, they allegedly have had transactions with to determine and validate the company they are attempting to file their complaint againstThus will confirm interaction between both parties and ensure a fair investigation for both the customer as well as the company? We respectfully request that the consumer provide the following supportive Documents (FRONT AND BACK); ? ü? Bill of Lading (contract) ü? Order for Service ü? Household Goods Descriptive Inventory (both pickup and final delivery copies) ü? Proof of any financial transaction made with the Service Provider (receipt, bank statement, ect) ? We urge the customer to submit additional information as soon as possible so that we may address their issuesBe sure to highlight any notations made at the time of service implementing said concerns? We strongly believe that with mutual consideration and understanding, we can easily reach a fair resolution and keep the relationship between all parties in good-standing? ? ? ? Very Truly, ? David L [redacted] Legal Department ?" Amazon Relocation Services
CompanyRespond to Revdex.com Case # [redacted] - [redacted] ***? ? August **, 2015? [redacted] ? Re: Revdex.com CASE ID #: [redacted] - [redacted] ***? Dear Revdex.com, ? Please acceptthis formal acknowledgement notice of the above referenced Revdex.com case numbersubmitted by the aforementioned consumer.? Please note, that we are more than willing to thoroughly investigate theconsumer’s said complaints in an attempt to better understand, validate andfairly resolve all of their issues against our companyCustomer satisfactionis critically important to us and we want to ensure that every customer knowstheir business is valued and truly appreciated? When it comes to these matters we putourselves completely at the customer’s disposalRest assured that if and upona full and thorough investigation through [redacted] (Claims ProcessingCenter) we can validate that the customer’s claims/complaints against thecompany are in fact true and accurate, the company guarantees to compensate the customer in accordance totheir coverage and will ensure a fair resolution to their issues.? All of our binding transportation quotes provided byour relocation representatives are based on information given by customersprior to move date which consists of a total volume to be shippedUponreceiving this information, a binding & guaranteed transportation cost isprovided to the customer specifying and detailing services to be rendered, withcustomer approval to Order of Service via Electronic Signature confirming theinformation provided is true and accurate.? Our records clearly show that due to additional services requested by thecustomer and rendered by Amazon Relocation on the day of the pickup, consistingof additional volume to be shipped, Packing Supplies to be used, and additionallabor for packing her items and unpacking at time of delivery as well,additional charges were made to their accountThe total Transportation costfor the relocation was reconfigured according to their new requirements at thetime of pickup datePlease Note thaton the confirmation call from Amazon Relocation (Confirmation Department) oneday prior to pidate, there was NO mention made by the customer ofadditions or changes to the accountAs of today 08-**-the customer has failed toprovide our company with any written request authorizing us to continue forwardwith their delivery and based on our knowledge the customer is still in need ofstorage servicesPlease note that if the customer decide not to continue forward withamazon relocation, as her delivery company, we can release her shipment at anygiven time to either her or, any carrier / transportation provider she haveselected, with her only responsibility to financially settle the balance duefor loading services rendered of labor, materials utilized for packing, tolls,gas, mileage and taxes, before releasing the shipment to the party of herchoice.Please understandthat we always try to be as clear & upfront as possible with customersprior to their move date to avoid any unforeseen surprisesWe can assure youthat if the customer had read & comprehended the company terms &conditions prior to fully signing and agreeing to them, we would not be in thissituation.? ? ? ? ? Very Truly,? David L***Legal Department ?" AmazonRelocation Services
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Thanks for your intervention The amount of $was returned to me via credit card bank Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID#? [redacted] , and have determined that my complaint has NOT been resolved because: ? I can assure you that I thoroughly read and comprehended the company terms and conditions prior to signing them, as well as assure you that the company violated not only its own policy, but also Federal regulationAs I stated in my original complaint, The contract states that Amazon Relocation should “execute a Revised/Rescission document, PRIOR TO LOADING OR OTHERWISE BEGINNING THE JOB,” which they did not do; and further the contract states, “ [redacted] ***.”? The revised estimate, which was presented after loading was completed, was not signed, but instead on the signature line it was written, “Needs to be adjusted from listed cost?"LM.” Amazon Relocation committed fraud, theft of property and extortion, as they loaded up my property under the previous accepted contract; then after loading, presented a revised contract for almost double the price, which was not signedAfter informing Amazon Relocation? that I would not pay the revised price and telling them? to unload my property, they instead? took my property against my consent, attempting to use the threat of selling my property to extort? more money from meThis is the reason we are in this situation Sincerely, [redacted] ?
The Move Estimate is the version I signed electronicallyMy Original List is the list I used to read to the Amazon Relocation representativeThe Inventory is the list that Amazon Relocation used to load the truckThe Revised List is what was presented after the truck was loaded
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] and have determined that my complaint has NOT been resolved because: Not only do I have all of these documents I also have documents showing that I did not sign any of the contractsI made the parents when the movers arrivedPlease indicate where I need to send all these documents as well as pictures of the damage caused to my furniture along with missing itemsThe moving company wanted an extra $to bring the furniture in because according to them the truck did not fitMy boyfriend drives the same type of foot trailer and was able to fit it in the parking area being that it was even emptyFrom the curb to my door was ft and their moving distance is ftThe driver named [redacted] when I asked what his name was claimed his name was [redacted] and the gentlemen he brought with him was someone he picked up at the [redacted] ***He wanted to dumb my furniture feet away from my door and after I told him to leave it and I would figure it out he then called his boss and spoke to him in ArabicThe boss instructed him to also take pictures of my I'd and my credit card with his phone which I'm not surenia secure is secure and has my personal informationHe then preasured e into signing the bill of lading not allowing me to check my furniture truly because he had to deliver the gentlemen he brought with him back to [redacted] in LAI asked him why he didn't inform me of all this info the day before when he called and he said he didn't know and didn't feel he had to even though I have no copies of this supposed paper work I had signed acknowledging their policy In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Dear Valued Customer, Please accept our sincerest apologies for any inconvenience you may be incurring during this claim processWe understand your time is very valuable and we truly appreciate your patience Please see below, our records show that the last correspondence we've sent to you was on 0515, the Claim Procedures PackageTo date we have not received that back from you.For your convenience we’ve re-attached the PDF filePlease follow the instructions on the package and return it to the address below so that we may continue forward with your claim processMailing Address: [redacted] *** Kindly accept our apologies for any inconvenience and we wish you the best in your new location!
[redacted] [redacted] [redacted] *** Dear Revdex.com, Please acceptthis formal acknowledgement notice of the above referenced Revdex.com case numbersubmitted by the aforementioned consumerPlease note, that we are more than willing to thoroughly investigate theconsumer’s said complaints in an attempt to better understand, validate andfairly resolve all of their issues against our companyCustomer satisfactionis critically important to us and we want to ensure that every customer knowstheir business is valued and truly appreciated When it comes to these matters we putourselves completely at the customer’s disposalRest assured that if and upona full and thorough investigation through [redacted] (Claims ProcessingCenter) we can validate that the customer’s claims/complaints against thecompany are in fact true and accurate, the company guarantees to compensate the customer in accordance totheir coverage and will ensure a fair resolution to their issuesIt is importantfor the Revdex.com to know that, as part of our commitment to Quality Assurance andCustomer Satisfaction all consumers are given the opportunity and necessaryresources to deal directly with our company in hopes of reaching a fairresolutionIn addition to that, all consumers receive informativedocumentation prior to their service date, advising them that in the unlikelyevent a consumer may realize that some of their goods are damaged or missing,or if they feel that they have been over-charged or charged for services thatthey didn’t received prior, during or after services were completed, they areprovided with the opportunity to have their issues and concerns formallyaddressed, investigated and resolved inaccordance with their coverage and contractual liabilities To betterunderstand and validate all of the consumer claims/complaints we respectfully request that theconsumer submit copies of the contracts they have received from the company,they allegedly have had transactions with to determine and validate the companythey are attempting to file their complaint againstThus will confirminteraction between both parties and ensure a fair investigation for both thecustomer as well as the companyWe respectfully request that the consumerprovide the following supportive Documents (FRONT AND BACK); ü Bill of Lading (contract) ü Order for Serviceü Household Goods DescriptiveInventory (both pickup and final delivery copies) ü Proof of any financial transactionmade with the Service Provider (receipt, bank statement, ect) We urge thecustomer to submit additional information as soon as possible so that we mayaddress their issuesBe sure to highlight any notations made at the time ofservice implementing said concernsWe strongly believe that with mutualconsideration and understanding, we can easily reach a fair resolution and keepthe relationship between all parties in good-standing Very Truly, David L***Legal Department – AmazonRelocation Services
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: Good morning, Please know that the merchant HAS NOT resolved this matter with us (deposit) and when we call, we are told to call back in three weeks. Please advise- Thanks In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]