Complaint: ***
I am rejecting this response because:They did not tell me anything about the owner on vacation, in fact they assured me he would call me back by the end of the day that I first reported it to them, which he still has not
Regards,
*** ***
I found Kirby's while visiting a friend in Loveland from Boulder and stopped in to discuss how I could raise my 5th wheel trailer I was given an estimate without first seeing my trailer so I could get an idea on cost and benefits Upon making an appointment to bring in my trailer, staff were available upon my arrival and an inspection of the trailer was done The final quote was very close to the original estimate with the difference being additional work/parts I wanted installed The final results of their work exceeded my expectations and the trailer now rides higher and smoother than prior to having this work performed I was so pleased with the professionalism, knowledge and ease to work with of Kirby's, I had additional work done to my RV that again was as quoted, professionally executed and right the first time I see no reason to take my business elsewhere
Complaint: ***
I am rejecting this response because:They did not tell me anything about the owner on vacation, in fact they assured me he would call me back by the end of the day that I first reported it to them, which he still has not
Regards,
*** ***
*** ***
*** ***
*** *** *** ***
*** *** *** *** *** ** *** **
See attached letter
I found Kirby's while visiting a friend in Loveland from Boulder and stopped in to discuss how I could raise my 5th wheel trailer I was given an estimate without first seeing my trailer so I could get an idea on cost and benefits Upon making an appointment to bring in my trailer, staff were available upon my arrival and an inspection of the trailer was done The final quote was very close to the original estimate with the difference being additional work/parts I wanted installed The final results of their work exceeded my expectations and the trailer now rides higher and smoother than prior to having this work performed I was so pleased with the professionalism, knowledge and ease to work with of Kirby's, I had additional work done to my RV that again was as quoted, professionally executed and right the first time I see no reason to take my business elsewhere