Kirkland Physical Therapy Reviews (%countItem)
Kirkland Physical Therapy Rating
Address: 21720 NE 105th Pl, Redmond, Washington, United States, 98053
Phone: |
Show more...
|
E-mails: |
Sign in to see
|
Add contact information for Kirkland Physical Therapy
Add new contacts
I was referred to this location by a specialist and went to visit them to get physical therapy. Upon arriving they took me to the back room and began to ask questions about my pain. Almost immediately someone came in and said they were out of network by my insurance company. So, nothing was done to help me; yet I keep getting billed for $153 to which I have contacted them and explained nothing was done and this should not be billed. They refuse to remove this and keep billing me. I am retired and on social security and cannot afford to pay for something I did not receive. I am hoping you will help me resolve this matter in an expedient manner.
I have received notification that the Kirkland Physical Therapy is going to write off the charges sent to me. Please cancel this complaint, #***. Thank you
A month ago I received another bill for 4 treatments they said that my Co-pay was apparently not paid. Complete with finance charges every month for 10 months, for a total of $112.57. After explaining the error in this bill to their finance group I now received another bill on this issue. As per the problems I had a year ago with their employees not knowing how much to charge for co-pay. My first impulse was to pay it even though it was wrong, just to be rid of them. But it was so irritating that I went through all my insurance statements and my visa receipts and found all 4 dates had been paid. 2 of these were underpaid at their direction. It pains me to have to correct their billing records yet another time. I owe them $10.Apparently they are too stupid at book keeping or someone in their group took the money. I have all my receipts and would appreciate the help from the Revdex.com to sort it out. I will go to their establishment Monday to pay the 10$ I owe , but not a penny of the finance charges over the last year. It's just Pathetic!
On 06/04/2018, the patient's spouse came into the clinic to discuss the billing statement that they had received. I went over the billing showing him where the Insurance had denied his wife's claim for two particular dates of service in 2016. We had appealed the charges multiple times, this is why it took so long to have the charges turned over to the patient's responsibility. This had nothing to do with co-payments being paid or not. I agreed to remove the interest charges that had been applied and he paid his balance in the amount of $95.00. The account is now paid in full.
Suzanne S
Director of Administration and Finance