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Kirkland's Pest Control, LLC

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Reviews Kirkland's Pest Control, LLC

Kirkland's Pest Control, LLC Reviews (2)

I was was pretty rattled upon coming home after work to find that ants had overrun my kitchen, they were EVERYWHERE! To make matters worse, I was leaving town in three days and would be gone over a week!!
I Called Kirkland Pest Control and requested their service ASAP!
The following day, one of their guys met me at my house after work However, this was just the Salesman and he said it was too late to get a service man to my houseI explained that I would by leaving town and he assured me there would be no issue treating my home by then So, disappointing as it was, my house would not be treated until the following day
I was called at work the following day and the Serviceman informed me that my house could not be treated because of the weather I let him know I was disappointed but that I also understood At that time I made it clear to him that I would be leaving town the following day and it was very important to me that my house be treated before I left He assured me that my house would be treated and we agreed that he would call prior and if I was still at work, I would leave early to meet him at the house
The following afternoon, before leaving for the airport and annoyed, I called the Salesman - no answer I called Kirkland PC and after explaining my situation to a very pleasant-sounding man, he agreed to cancel my contract (within days) since no one called or showed
Within minutes the Salesman called me and said ONLY, and I do mean ONLY:
- "Your check will be returned to you"
- "Service man did call - I saw his phone"
- "Hope you can find someone that can make you happy"
...then he hung up
WOW, now thats customer service!!
Well its been a month since and despite another phone call to the Salesman, my check has not been returned!!
I was going to register an official complaint but I figure I'll try and call Kirkland PC first, and talk to someone besides the Salesman
Revdex.com - A+ rating?? Am I missing something??

Our last alleged inspection consisted of approximately ten minutes of pulling onto our driveway, ringing the doorbell to see if anyone was home, and looking at three sides of the exterior of our home prior to completing a form This occurred without any advance notice of a courteous note in the mail or telephone call The rear exterior side of the home and the entire crawlspace was not inspected An attempted contact through the company website was ignored A short note included in the payment envelope was also ignored I would never recommend this service to anyone since customer service and satisfaction does not matter to the employees

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Address: 4159 Ringgold Rd STE 107, Chattanooga, Tennessee, United States, 37412-2442

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