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Kirkness Roofing, Inc.

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Reviews Kirkness Roofing, Inc.

Kirkness Roofing, Inc. Reviews (2)

Kirkness Roofing replaced my roof this year and I was extremely satisfied with the customer service and workmanship. They are one of the few roofing companies still owned and operated by LOCAL owners. Due to the number and severity of storms in this area several of the roofing companies have been taken over by out of state entities and it was important for me that I support a local business.
Their quote was fair and timely, they assisted me in finding a new color for my roof and had many samples available, the staff is extremely knowledgeable and friendly, and they even helped me deal with issues with my insurance company. They upheld the quote terms and arrived on time and finished my roof in one day! They did a great job and left the job site clean and free of trash, etc. I was extremely pleased with the whole experience and will be calling them should I need another roof in the future.

Kirkness Roofing's service was poor.
I am disgusted with their timeliness of service, the preference of service to a male neighbor and the excuses they came up with of why they were so late and took so long to complete the job, and the poor job estimating the work that needs to be done.
1. Since summer 2014 my mother had the start roofing date scheduled for a Monday in June 2015. She also had tues the following week new windows scheduled to be put in after the roof was done so there wouldn't be a conflict of work being done. They didn't start until Thursday of that week. Then no work was done on Friday or Saturday. My mother called Monday, the next week and the excuse was that Friday her roofers had to work on a commercial project.
2. Then she was told that it would take extra days to finish the roof as there were 4 layers of shingles. Now the roofers and windows would be installed at the same time.
3. Her male neighbor called to schedule his roof to be done about the same time to help the roofing company, being as they were in the area, 2 weeks before mom's scheduled start date. His roof was started on Thursday and completed on Saturday.
4. If you are going to be in the profession of roof replacement one would think they would actually get up and evaluate the situation and be able to see that there was 4 layers of shingles. Then they could give her an appropriate estimate of the time it would take to finish the job when she scheduled everything.
I feel that they were just taking advantage of an older woman. "Oh she is home and it won't matter if we get her work done on time." Wrong! She had many things scheduled and worked out the timing. I feel bad for the window workers who had to deal with roofing material being thrown down and having to coordinate the work because the roofing company didn't keep timely service.
(Oh yes they did try to make it right by giving her some gifts, & they worked late evenings to have everything done by Thursday evening which was the latest they could acceptably be done for Mom's other scheduled events.)
The reason I write this is because mom didn't & I feel more people should know about this experience.

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Description: Roofing Contractors, Roofing Service Consultants, Roofing Materials, Contractors - Framing, Remodeling Services, Contractor - Spray Foam Insulation, Contractors - General, Contractor - Insulation, Roof Structures

Address: 144 Moore Lane, Billings, Montana, United States, 59101-3415

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