Kirkwood Junior Basketball League

Initial Business Response / [redacted] (1000, 10, 2016/01/11) */ We have contacted the customer directly and they are well versed on our policyThank you Initial Consumer Rebuttal / [redacted] (3000, 12, 2016/01/16) */ (The consumer indicated he/she DID NOT accept the response from the business.) I still have not gotten a refundI received an email offering a refund, but the business did not follow through

Dear all, I returned a phone call and I tried calling you this morning. Please use email as I have elderly parents and this complaint has been resolved with the customer! my replies went to her spam I supposeI explained to her that the website has all the information and allSorry
that she troubled youShe is trying to close the matter up but said I had to reply to you firstI work full time so please accept this as my response and finalize complaint.all has been addressed *** ***

Initial Business Response /* (1000, 10, 2016/01/11) */
We have contacted the customer directly and they are well versed on our policy. Thank you.
Initial Consumer Rebuttal /* (3000, 12, 2016/01/16) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I still have...

not gotten a refund. I received an email offering a refund, but the business did not follow through.