When [redacted] had returned possession of the leased premises, the walls in her apartment we painted in various colors. Due to this, the apartment community maintenance had to finish priming the walls and then had to paint...
back to our standard color. Ms. [redacted] was charged for the labor in order to have the apartment put back in the condition in which she had received it. The drip pans and blinds that she claims to have replaced would have been additional charges against her security deposit if they would have been left damaged. This was explained to Ms. [redacted] prior to vacating. I apologize that the office was closed at the time Ms. [redacted] had vacated and would have gladly performed her move out inspection with her if she would have returned when the office was open. However, that would not have changed the charges that were assessed to her security deposit settlement. We do appreciate that Ms. [redacted] was satisfied with her apartment enough to have renewed her lease after her first year and were sorry to see her leave unhappy. Nicole W[redacted] Zone Manager Management Resources Development c.[redacted]
When [redacted] had returned possession of the leased premises, the walls in her apartment we painted in various colors. Due to this, the apartment community maintenance had to finish priming the walls and then had to paint...
back to our standard color. Ms. [redacted] was charged for the labor in order to have the apartment put back in the condition in which she had received it. The drip pans and blinds that she claims to have replaced would have been additional charges against her security deposit if they would have been left damaged. This was explained to Ms. [redacted] prior to vacating. I apologize that the office was closed at the time Ms. [redacted] had vacated and would have gladly performed her move out inspection with her if she would have returned when the office was open. However, that would not have changed the charges that were assessed to her security deposit settlement. We do appreciate that Ms. [redacted] was satisfied with her apartment enough to have renewed her lease after her first year and were sorry to see her leave unhappy. Nicole W[redacted] Zone Manager Management Resources Development c.[redacted]