Kisling, Nestico & Redick

All the client's medical bills have been paid pursuant to the Settlement Memorandum signed by the client

Initial Business Response / [redacted] (1000, 5, 2016/01/11) */ Mr [redacted] hired Kisling, Nestico and Redick to represent him for his July 18th, automobile accidentMr [redacted] terminated our services around December 22, We represented Mr [redacted] for approximately monthsWe submitted a bill for the value of our services during that timeWe are permitted to do this pursuant to our fee agreement and rules of the Ohio Bar Association and calculations are made in accordance with those rules

Initial Business Response / [redacted] (1000, 5, 2015/05/05) */ Mr [redacted] was involved in a motor-vehicle accident while working for the bus company when a car struck the busIn [redacted] the amount of insurance coverage for the person who caused the accident, is not required to be disclosed at any point prior litigationWe met personally with Mr [redacted] and fully discussed all available options pertaining to insurance policy limits, issues concerning Workers' Compensation, the lack of other coveragesWe encouraged Mr [redacted] to seek a second opinion if he wanted to confirm our recommendation for the options available to him

Initial Business Response /* (1000, 5, 2015/11/05) */
Contact Name and Title: Kevin * T***
Contact Phone: ***
Contact Email: ***
Ms*** terminated our representation on or about Oct16, We had represented her for approximately monthsUpon termination,
we submitted to the Insurance company a bill for the value of our services during that timeWe are permitted to do this both by the terms of our fee agreement and the rules of the Ohio BarThe bill for those services was calculated in accordance with those rules
Initial Consumer Rebuttal /* (3000, 7, 2015/11/07) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I do not accept the response of the business because those are not truthful facts and the amounts are on bill is altered also I have asked for a bill to be sent to meThey have not sent one to meOnly to the insurance companyI have documentation in black and white that can prove the bill they came up with is fraudulent just to line their pockets because they can't get the percent that they wanted if Revdex.com can send me a fax number I will be gladly to send you the documentation as well as other records in regards to the request for the bill when I ask for it to be sent outAlso ask them can they provide proof to phone calls as stated on the bill for minutes each phone callI can send out for my phone recordsToday and submit them soon as they come in

Tell us why here...Ms*** had some of her medical bills paid by the Ohio Department of Job and Family Services through state funded health insurance. Pursuant to Ohio Revised Code, we are required to reimburse her health carrier for medical expenses they paid on her behalf. We are
required to wait until the Ohio Tort Recovery Unit presents us with a final itemization and subrogation amount Our office has communicated with Ohio Department of Job and Family Services on several occasions and we are waiting on a final lien amount

I am rejecting this response because:
The fault of the other driver was known from the beginning and also how do I know if I will ever receive the court costs backI have no time frame, no proof

I am rejecting this response because:
I called the hospital today to check on
hospital bills they state that they still have not been paidI then called the attorney they said hospital told them to call Monday to checkThe law firm keeps saying the hospital is Un organizedWhy can't I receive the check and go pay my self hospital already claims that is my full responsibility

Dear Ms***: Congruent Payment Integrity Solutions has officially accepted the amount we held in escrow for the costs associated with your casePhysical copies of this transaction have been sent via USPS to your home address so you may rest assured knowing this matter has been fully resolved
We appreciate that, in light of your frustration, you mention our excellent reputationWe care deeply about each of our clients and work hard to ensure client satisfaction so we can uphold this reputationIt was our duty to make sure the matter was concluded properly with Congruent Payment Integrity SolutionsIt is unfortunate they saw fit to burden you while we were doing our job to make sure you were protected

Initial Business Response /* (1000, 5, 2015/07/21) */
We received notice of your complaint filed with the Revdex.com of Akron regarding documentation left at your home with information pertaining to your son's recent accident in Columbus, Ohio
We understand your complaint stems from
a no solicitation sign that hangs prominently at your doorThe courier company is instructed not to communicate or disturb you and we trust that was followedSimilar to receiving other mail pieces you do not want, you can simply disregard the mail
We apologize you are offended as that is not our intentionOur intention is simply to help people who need us
Initial Consumer Rebuttal /* (3000, 7, 2015/07/22) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Your courier company DID NOT follow what I would assume are pre-delivery instructions regarding solicitation of material designed to provide unscrupulous business practices...I my opinionThe practice of law should be regarding as lofty not having some third party have total disregard for a person's private propertyI want a formal letter to the courier about recommendations on future training of their drivers and what is acceptable business practicesI also want a personal letter of apology from said driver for failure to read posted sign

Initial Business Response /* (1000, 5, 2016/01/11) */
Mr. [redacted] hired Kisling, Nestico and Redick to represent him for his July 18th, 2015 automobile accident. Mr. [redacted] terminated our services around December 22, 2015. We represented Mr. [redacted] for approximately 5 months. We submitted a bill...

for the value of our services during that time. We are permitted to do this pursuant to our fee agreement and rules of the Ohio Bar Association and calculations are made in accordance with those rules.

Initial Business Response /* (1000, 5, 2015/05/05) */
Mr. [redacted] was involved in a motor-vehicle accident while working for the bus company when a car struck the bus. In [redacted] the amount of insurance coverage for the person who caused the accident, is not required to be disclosed at any point prior...

litigation. We met personally with Mr. [redacted] and fully discussed all available options pertaining to insurance policy limits, issues concerning Workers' Compensation, the lack of other coverages. We encouraged Mr. [redacted] to seek a second opinion if he wanted to confirm our recommendation for the options available to him.

I am rejecting this response because:
I called the hospital today to check on hospital bills they state that they still have not been paid. I then called the attorney they said hospital told them to call Monday to check. The law firm keeps saying the hospital is Un organized. Why can't I receive the check and go pay my self hospital already claims that is my full responsibility.

All the client's medical bills have been paid pursuant to the Settlement Memorandum signed by the client.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. I appreciate the promptness on the part of Kisling, Nestico, and Redick to resolve this matter to the satisfaction of all parties. It was a difficult decision for me to file this complaint against KNR, but after receiving threatening letters and having threatening phone conversations from Congruent, I had no choice. I am very relieved now and I am honestly able to recommend KNR to others.

Thank you for choosing Kisling, Nestico & Redick to represent you for your auto accident. We are very sorry you are displeased with the handling of your case. Unfortunately, many car accident cases can take some time to reach a successful resolution. We wish we could have resolved yours sooner,...

but the law allows for such limitations because it’s a reasonable time frame to handle all concerns regarding the accident—especially in situations where the fault of a driver is not clear. Many times, despite the statements provided on the police report, insurance companies dispute liability which can have a negative impact on the timeliness of a case. To clarify the matter regarding court costs, KNR has no control over when the courts issue refunds for any case. While we cannot discuss specifics of your case on a public forum, we do welcome the opportunity to schedule a meeting with you and our partners to discuss your concerns.