I had complete bathroom remodelsEveryone from sales to the owner were very professionalMy job was completed on time and within budgetI went to the showroom to pick out my selections and colors and the designer was extremely helpful as the showroom has many items to choose fromThis job required permits and inspections from the county an although the county inspectors never showed up on time the employees at The Kitchen and Bath Factory worked extra hard to make my job completed on timeI got different quotes and this company came in the middleThe outcome far surpassed my expectations
LOOK ELSEWHERE FOR YOUR REMODELING NEEDS! Okay you may think this is plagiarism but my experience was so similar to the previous review that I decided to cut and paste then tweek the previous review to fit our experienceFirst of all, shame on me for not taking this review to heart because it is trueThis company has poor customer relations and no communication between the job supervisor, workers, and ownerWe received the worst customer service imaginable (had to make multiple calls every time we tried to get in touch with someoneThe job was promised to be done in 4-weeks started in Sept and lasted until the end of DecemberOur job was a small galley kitchen which we had formica counter tops removed and granite installedPost installation, many people quoted us 3, but KB charged us 5,Not only do we feel duped, the entire experience left us very unsatisfied for the above stated reasonsThe cheap faucet they installed had the hot and cold indicator popped out and went down the disposal and the faucet leaksThey are not the factory but contract their work outThe owners are indignant and have no people skills and do not value their customers [redacted] Tampa
I had complete bathroom remodelsEveryone from sales to the owner were very professionalMy job was completed on time and within budgetI went to the showroom to pick out my selections and colors and the designer was extremely helpful as the showroom has many items to choose fromThis job required permits and inspections from the county an although the county inspectors never showed up on time the employees at The Kitchen and Bath Factory worked extra hard to make my job completed on timeI got different quotes and this company came in the middleThe outcome far surpassed my expectations
LOOK ELSEWHERE FOR YOUR REMODELING NEEDS! Okay you may think this is plagiarism but my experience was so similar to the previous review that I decided to cut and paste then tweek the previous review to fit our experienceFirst of all, shame on me for not taking this review to heart because it is trueThis company has poor customer relations and no communication between the job supervisor, workers, and ownerWe received the worst customer service imaginable (had to make multiple calls every time we tried to get in touch with someoneThe job was promised to be done in 4-weeks started in Sept and lasted until the end of DecemberOur job was a small galley kitchen which we had formica counter tops removed and granite installedPost installation, many people quoted us 3, but KB charged us 5,Not only do we feel duped, the entire experience left us very unsatisfied for the above stated reasonsThe cheap faucet they installed had the hot and cold indicator popped out and went down the disposal and the faucet leaksThey are not the factory but contract their work outThe owners are indignant and have no people skills and do not value their customers [redacted] Tampa