Kitchens Direct, Inc.

Dear Revdex.com , We have responded to Mrs*** and actually agree with what she has said, except this Although we sell the Silestone counters, they are installed by an independent fabricator and warranted by *** , who is the actual international supplier. We
responded immediately to her warrantee item and she is correct to be upset, because we have been getting the run around by *** which we have also been very upset about First, the photos were not good enough, so we provided moreThen the representative who was in charge of her project was put into another positionSo a new rephad to be updated.The good news is the new rep has reached out to the client and a solution is in short sight.It is also important to note that although the counter does a a crack in it, it is not a significant crack causing her loss of counter top usageIt is just something that should and will be both warrantied and fixed. *** *** - PresidentKitchens Direct, Inc

I will wait until the repair is completed before I am satisfied