Kizer, Inc.

We have been working with the manufacturer to get the claim processed for Mr. [redacted]. Unfortunately, some claims are more difficult than others to get the manufacturer to approve the claim to the satisfaction of the customer. As of today, the replacement carpet is ordered and we will work with Mr....

[redacted] to get the carpet replaced ASAP.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]