Complaint: ***
I am rejecting this response because: The situation has not changed I was told the leveling legs would be delivered to me as soon as possible over two months ago, on August 29th I will notify Revdex.com if and when comparable leveling legs arrive at my office
Regards,
*** ***
[To assist us in bringing this matter to a close, the consumer must give a reason why they are rejecting the responseIf the consumer does not provide a reason if he complaint will be closed Administratively Resolved]
I personally delivered the leveling legs and was told that I needed to leave them with the receptionist in the front office.This was a demand made by the customer in his first complaintI was not allowed to even inspect the file cabinets to verify if they would workI am following customers directions and his own directions do not seem to be acceptable to himIt sounds like like he measured the legs and I will bring the other size of legs to his office and leave them with the receptionistThis will be the last effort this company will make to resolve this complaint
This complaint was not resolved, but there was no way on your website to state this The movers finally left some leveling legs, but despite having taken all the ones from my file cabinet to supposedly get a good match, the ones left for me are not the correct size, do not fit or work at all, and now I do not have the three good legs the movers took with them nor a replacement The ones left for me appear to be a 1/4” diameter screw or thereabouts, where the ones they took are probably 3/8” diameter.This was not a “good faith effort” to resolve the issue, or I would have the three perfectly good legs I mistakenly let the movers take with them and a matching replacement for the one they brokeThat is what I still expect
Mr*** was told about all charges including trip chargeThe trip charge is clearly written on the bill of lading which he signed prior to any work being doneThis was reluctantly removed when he openly threatened to write a negative review on certain websitesUnfortunately we are unable
to receive messages on the number he was calling in on which is a mistake on our partThe leveling legs will be in route to him as soon as possible
Complaint: ***
I am rejecting this response because: The situation has not changed I was told the leveling legs would be delivered to me as soon as possible over two months ago, on August 29th I will notify Revdex.com if and when comparable leveling legs arrive at my office
Regards,
*** ***
[To assist us in bringing this matter to a close, the consumer must give a reason why they are rejecting the responseIf the consumer does not provide a reason if he complaint will be closed Administratively Resolved]
I personally delivered the leveling legs and was told that I needed to leave them with the receptionist in the front office.This was a demand made by the customer in his first complaintI was not allowed to even inspect the file cabinets to verify if they would workI am following customers directions and his own directions do not seem to be acceptable to himIt sounds like like he measured the legs and I will bring the other size of legs to his office and leave them with the receptionistThis will be the last effort this company will make to resolve this complaint
This complaint was not resolved, but there was no way on your website to state this The movers finally left some leveling legs, but despite having taken all the ones from my file cabinet to supposedly get a good match, the ones left for me are not the correct size, do not fit or work at all, and now I do not have the three good legs the movers took with them nor a replacement The ones left for me appear to be a 1/4” diameter screw or thereabouts, where the ones they took are probably 3/8” diameter.This was not a “good faith effort” to resolve the issue, or I would have the three perfectly good legs I mistakenly let the movers take with them and a matching replacement for the one they brokeThat is what I still expect
Mr*** was told about all charges including trip chargeThe trip charge is clearly written on the bill of lading which he signed prior to any work being doneThis was reluctantly removed when he openly threatened to write a negative review on certain websitesUnfortunately we are unable
to receive messages on the number he was calling in on which is a mistake on our partThe leveling legs will be in route to him as soon as possible