Pet City would be happy to discuss any issues with the puppy's health that you feel should be covered under the warranty that you received and acknowledged at the time you purchased the puppy Any communication about this needs to be in writing Any health issues with the pup must be documented by a letter from a vet as stated in the warranty
Complaint: [redacted] I am rejecting this response because:number one the $does not come close to the expenses that need to be coveredTake another look at these expensesI've already excluded any routine visit stuffHe will need to be on tylan powder now as well for a long time because he has a defectI just paid another $for a large amount of thatYou will need to come up with a better offer than $I believe I could go to court and get more than what I'm even askingI'm not looking to profitI'm looking to not be out a bunch of unreasonable expenses due to having an ill puppyI've attached the letter you wantedI expect the next message will have a solution we can both agree on$is not that amountI'm looking for at least the $and have now been out more than that due to the tylan powderThank you Regards, [redacted] ***
I have only received bill totaling $ You can fax to [redacted] I will take a look at them.My vet has never seen this puppy - so to say you won't see her because she sent home a sick puppy is invalid
Complaint: [redacted] I am rejecting this response because: Regards, [redacted] *** I have already provided this, then got a partial refund on medicationsNot the tests, etc that it took to find what was wrongI am happy to submit further documentation through here again as proofRegardless of the "warranty" you sold a puppy that was unfit to be sold at the time of sell and have expected me to pay out of pocket to get him to good healthYou stated in writing that you would not cover any other expenses unless I agreed to see your vetYour vet clearly allowed you to sell sick puppies so my lack of trust in your vet will not allow me to take this puppy therePlease let me know what papers and copies of expenses you need for a refund of medical expenses and I am happy to provideI feel you should cover anything outside of routine care up to this pointIf agreed to cover anything outside of routine care to this point I am happy to send expenses, then after paid call this situation doneOtherwise I will continue my complaint and take legal action if needed [redacted] ***
I will wait to respond further until I get a vet letter explaining what is wrong with your puppy I will also need test results and the reasons why these tests were requiredIE what are your puppies symptoms?
Pet City would be happy to discuss any issues with the puppy's health that you feel should be covered under the warranty that you received and acknowledged at the time you purchased the puppy Any communication about this needs to be in writing Any health issues with the pup must be documented by a letter from a vet as stated in the warranty
Complaint: [redacted] I am rejecting this response because:number one the $does not come close to the expenses that need to be coveredTake another look at these expensesI've already excluded any routine visit stuffHe will need to be on tylan powder now as well for a long time because he has a defectI just paid another $for a large amount of thatYou will need to come up with a better offer than $I believe I could go to court and get more than what I'm even askingI'm not looking to profitI'm looking to not be out a bunch of unreasonable expenses due to having an ill puppyI've attached the letter you wantedI expect the next message will have a solution we can both agree on$is not that amountI'm looking for at least the $and have now been out more than that due to the tylan powderThank you Regards, [redacted] ***
I have only received bill totaling $ You can fax to [redacted] I will take a look at them.My vet has never seen this puppy - so to say you won't see her because she sent home a sick puppy is invalid
Complaint: [redacted] I am rejecting this response because: Regards, [redacted] *** I have already provided this, then got a partial refund on medicationsNot the tests, etc that it took to find what was wrongI am happy to submit further documentation through here again as proofRegardless of the "warranty" you sold a puppy that was unfit to be sold at the time of sell and have expected me to pay out of pocket to get him to good healthYou stated in writing that you would not cover any other expenses unless I agreed to see your vetYour vet clearly allowed you to sell sick puppies so my lack of trust in your vet will not allow me to take this puppy therePlease let me know what papers and copies of expenses you need for a refund of medical expenses and I am happy to provideI feel you should cover anything outside of routine care up to this pointIf agreed to cover anything outside of routine care to this point I am happy to send expenses, then after paid call this situation doneOtherwise I will continue my complaint and take legal action if needed [redacted] ***
I will wait to respond further until I get a vet letter explaining what is wrong with your puppy I will also need test results and the reasons why these tests were requiredIE what are your puppies symptoms?