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Klamfoth Inc. Landscape Management

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Klamfoth Inc. Landscape Management Reviews (4)

I am rejecting this response because: I paid the full amount that we agreed to for the work. Yes - it was different than the
original agreed upon price, due to a dispute around timing delays and the work itself. The owner of the company himself picked up the final agreed upon payment for the work and cashed the check - he cashed multiple, very large checks from me in fact. The end price differential was less than 2K of the original price of which we paid well over 30K. A fraction of the overall price. Also, at this time, I am not asking for a "guarantee." I simply wanted Klamfoth to: (1) respond back to a customer who has paid them a significant amount of money; and (2) assess the issue - they built it and have the specs and should be much more easily able to assess the potential problem as a result. To completely ignore numerous texts and emails is completely unacceptable.
Regards,
*** ***

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved]
Thank you. We do not want to hire another company. We paid Klamfoth approximately 33K on an estimated approximately 34.5K job. Klamfoth needs to rectify their work and make good on any warranties that may be applicable. We started having issues with the installation of a bed liner less than a year after installation - to which I have documented proof (emails) of attempts to contact Klamfoth. I had to file this complaint because I was completely ignored after numerous emails and phone calls - not one was returned. Klamfoth agreed to the final price and accepted all checks paid to them and cashed upon receipt. Checks are marked payment in full and I can obtain from my Bank if necessary. We NEVER received a contract from Klamfoth - only an estimate for their work. And, which we did pay very, very close to the amount estimated in the end. We did end up developing a less than perfect relationship with the owner of the company and his wife (the office manager). The reason is because we had a number of items that we were dissatisfied with that required correction. And, Klamfoth's estimated weeks of completion took many many months - mainly because the workers kept being pulled from our project to do commercial work. And, because of the corrections that were needed. Yes - of course we called them on these things. Yes - of course we were upset. I cannot tell you the countless hours spent attempting to get Klamfoth to complete its work and correct noted and documented issues. Yes - of course we expect them now to once again fix issues of concern. This is the worst customer service I have ever experienced. I do not plan to let this go and will take all steps necessary upon completion of the Revdex.com process if I am dissatisfied with the result. A company in the state of Ohio cannot abuse its current or former customers like this - this company is the very reason consumer protection laws, rules, and regulations have been put into place.
Regards,
*** ***

A Guarantee is not valid -as homeowner did Not pay contract in full.  It's clearly spelled out on website or in writing as requested, per signed proposal.

The difficulties on this project have been previously documented.  Klamfoth, Inc. has fulfilled its obligation per the contract and Then Some, only to be Short-Paid making the warranty Void.  We are very proud of our work on site which only makes the conclusion to this project all the more bitter.  We have not hindered the [redacted]'s ability to hire another contractor in any way and in fact encourage them to do so.  Klamfoth, Inc. would be happy to share any specifications or knowledge of materials and products used on site with the [redacted]s or their contractors.  But, due to tenuous working relationship that developed throughout the installation and subsequent collection, Klamfoth, Inc. would simply like to move on and put this job behind us.

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Address: 6630 Hill Rd, Canal Wnchstr, Ohio, United States, 43110-1306

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