I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below. The seller nor realtor made no communication regarding NOT doing any repairs. When I was trying to communicate with both the seller and their realtor, the seller could not be found multiple times, and the realtor kept saying either he was in the hospital or they had no clue where their client was. The seller's realtor finally communicated via text (which we still have) that the seller would work with the me and was willing to have a retaining wall built by who he chooses but felt that putting in some new girders and columns would be too much. The seller wanted to use his own workers to correct the work. This was after the inspection was done. Once we learned he was willing to do repairs, we went ahead with the appraisal process. It was only after all of this, that the seller decided to not sell the house. The seller's realtor called my realtor and stated that the seller was not going to sell. The next week and a half was spent trying to reconcile what was going to be a broken contract between the two parties by the seller, and then trying to get Kline & Co. to cooperate enough for me to get out of the contract in order to find a new place to purchase. Even the owner of Kline & Co. was not helpful in any of the process and seemed to want it to go away. Finally, I ran out of time and had to re-sign my lease or not have a place for me and my family to live. I spent a good two months under contract to buy the house and was given the run around multiple times by the seller and his representative. Once the contract was released, the seller moved forward with repairs on the house and the "for sale" sign is still in the yard. It also shows the property pending online. I paid for inspection and appraisal, lost time looking for another home, and now have to stay in the apartment I was trying to move out of because of the incompetence of this company. And now the seller seems to be benefiting from my inspection by repairing the house and trying to sell it again and Kline & Co. will again represent this person.
Regards,
[redacted]
Kline & Co Real Estate represented the Seller in the below referenced transaction. After the contract for purchase was ratified between Purchaser ( [redacted]) and Seller ( [redacted]) a home inspection was scheduled by the Purchaser's real estate agent ( [redacted]...
[redacted]). After the home inspection was performed the Purchaser's agent sent the Seller's Agent ( [redacted] with [redacted] [redacted]) a list of repairs that the Purchaser requested be repaired by the Seller. The Seller never agreed to make the repairs that were requested. Neither the Purchaser or Purchaser's agent requested to be released from the contract due to the Seller not agreeing to make the requested repairs. Kline & Co Real Estate then received an amendment to the contract of purchase on 4-15-2017 asking for the Seller to pay the Purchaser a total of $4075.00 for various inspections, lost wages, storage and rental fees, and pain and suffering. On 4-25-2017 Kline & Co Real Estate sent a release of contract signed by the Seller to the Purchasers agent. Kline & Co Real Estate was never paid any amount of money at any time by the Purchaser ( [redacted]).Robi Kline, Broker/Owner
I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below. The seller nor realtor made no communication regarding NOT doing any repairs. When I was trying to communicate with both the seller and their realtor, the seller could not be found multiple times, and the realtor kept saying either he was in the hospital or they had no clue where their client was. The seller's realtor finally communicated via text (which we still have) that the seller would work with the me and was willing to have a retaining wall built by who he chooses but felt that putting in some new girders and columns would be too much. The seller wanted to use his own workers to correct the work. This was after the inspection was done. Once we learned he was willing to do repairs, we went ahead with the appraisal process. It was only after all of this, that the seller decided to not sell the house. The seller's realtor called my realtor and stated that the seller was not going to sell. The next week and a half was spent trying to reconcile what was going to be a broken contract between the two parties by the seller, and then trying to get Kline & Co. to cooperate enough for me to get out of the contract in order to find a new place to purchase. Even the owner of Kline & Co. was not helpful in any of the process and seemed to want it to go away. Finally, I ran out of time and had to re-sign my lease or not have a place for me and my family to live. I spent a good two months under contract to buy the house and was given the run around multiple times by the seller and his representative. Once the contract was released, the seller moved forward with repairs on the house and the "for sale" sign is still in the yard. It also shows the property pending online. I paid for inspection and appraisal, lost time looking for another home, and now have to stay in the apartment I was trying to move out of because of the incompetence of this company. And now the seller seems to be benefiting from my inspection by repairing the house and trying to sell it again and Kline & Co. will again represent this person.
Regards,
[redacted]
Kline & Co Real Estate represented the Seller in the below referenced transaction. After the contract for purchase was ratified between Purchaser ( [redacted]) and Seller ( [redacted]) a home inspection was scheduled by the Purchaser's real estate agent ( [redacted]...
[redacted]). After the home inspection was performed the Purchaser's agent sent the Seller's Agent ( [redacted] with [redacted] [redacted]) a list of repairs that the Purchaser requested be repaired by the Seller. The Seller never agreed to make the repairs that were requested. Neither the Purchaser or Purchaser's agent requested to be released from the contract due to the Seller not agreeing to make the requested repairs. Kline & Co Real Estate then received an amendment to the contract of purchase on 4-15-2017 asking for the Seller to pay the Purchaser a total of $4075.00 for various inspections, lost wages, storage and rental fees, and pain and suffering. On 4-25-2017 Kline & Co Real Estate sent a release of contract signed by the Seller to the Purchasers agent. Kline & Co Real Estate was never paid any amount of money at any time by the Purchaser ( [redacted]).Robi Kline, Broker/Owner