Kloiber Jewelers

It was a terrible experience trying to work with the [redacted], the owner of Kloiber Jewelers. I haven't had any experiences like it, and I hope to never again. I was insulted, told to get my lawyers, misled, and outright lied to. I have never been told to "get my lawyers". I mean, who says that to somebody? It was absurd. I had gone in and seen some engagement rings and found one I liked except for one detail. I figured it must be a reputable business, given its location and 80 years of business in Milwaukee so I felt fine working with it. I ordered a ring over the phone that was "the exact same" as what I liked, but had "the one thing I didn't like" removed. So I gave a $2000 deposit. When I went to pick up the ring, it was very different from the one I had liked. Sure, it didn't have the one detail I didn't like, but the measurements were the same, and it had extra details which made it look ridiculous.

So I tried to refuse, and said that I wanted my money back because it was not the ring I requested. I was then accused of not being able to afford the ring, and I was told I would have to get my lawyers. Like I have lawyers. Who just has lawyers? I don't get in to legal trouble, and I don't typically get involved in transactions that require lawyers. Thanks for being my first, Kloiber!

I went to a different jeweler in a different city, who my parents knew. This is a great guy who donates much of his money, does not take advantage of customers, is generous with his time, and tries hard to help people find a ring that works for them. My parents know him personally, and he is very reputable. He told me that I was sold an overpriced ring, and that [redacted] was either lying or uninformed when she told me about the blue fluorescence being the real kicker that made the stone beautiful. Blue fluorescence is not a positive aspect of a diamond, and it can in fact greatly lower the value of a diamond.

I was able to get some money back from the "non-refundable deposit" after I was told by multiple lawyers that that is not a legally binding deal, but I still lost a large amount of money with nothing to show for it. It was an incredibly terrible experience, and she was a very rude and mean person. It is not often that I am talked to like that and it sticks with you for awhile. It made an experience that should have been enjoyable into a stressful experience. Please save yourself the trouble of having to deal with someone like this, and please do not let a mean-spirited person find success in Milwaukee. I don't know what other alternatives there are in Milwaukee, but certainly there has to be something better than this.