KMOD Performance

Initial Business Response /* (1000, 11, 2016/05/03) */
This item was purchased from us & we have had an extremely hard time getting the proper parts to assemble & build this transmissionbelow is a copy of the email correspondence between us & the wholesale distributor who we purchased the parts
from
***@yahoo.com
To *** Jan at 1:PM
***,
We just received the *** trans (Part# QKE8J002) that we orderedIt is definitely not assembledIsn't supposed to come assembled?
Also it only came with the top part of the caseThe bottom part is missing?
See attached pics
Invoice #***
Thank You,
& GOD Bless
-Marquis
-KMOD Performance
-Asheboro NC
*** www.***.com
KMOD Powered All-Motor Street RSX 11.80@116mph
KMOD Powered Turbo Street RSX 10.20@150mph
***
***
Honda/Acura Engine Building, Tuning, & Trans Rebuilding
*All Praise & Glory To Our Almighty GOD-Thru Jesus Christ*
Reply Reply to All Forward More
***
To ***@yahoo.com Jan at 1:PM
I didn't get the pictures, but I'm quite certain it does need to be assembledYour picture didn't come through, can you resend it?
***
Performance Specialist
*** Distribution
Phone: *** Ext
Fax: ***
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Show original message
Reply Reply to All Forward More
***
To ***@yahoo.com Jan at 1:PM
I was just talking to Nick about this as well, you do have to use half of the factory bell-housing, so what you have should be correct
***
Performance Specialist
***
Phone: *** Ext
Fax: ***
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***
Show original message
Reply Reply to All Forward More
***@yahoo.com
To ***
Returns Mailbox
To ***@yahoo.com Mar at 4:PM
I have given everything to *** USA
I'm now waiting on a responseThey know the urgency of this matter and I have brought the sales manager up to speed on this entire issue as well
I'll speak to you very soon
Amy Dover
Customer Service & Return DeptSupervisor
***
Phone: *** Ext
Fax: ***
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***
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From: Returns Mailbox
Sent: Wednesday, March 09, 12:PM
To: '***@yahoo.com'
Subject: RE: KMOD Order (*** Transmission)
Thank you!
I'm moving as quickly as I can on this
Amy Dover
Customer Service & Return DeptSupervisor
*** Distribution
Phone: *** Ext
Fax: ***
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***
***
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From: ***@yahoo.com mailto:***@yahoo.com
Sent: Wednesday, March 09, 12:PM
To: Returns Mailbox
Subject: Re: KMOD Order (*** Transmission)
See attached,
Thank You,
& GOD Bless
-Marquis
-KMOD Performance
-Asheboro NC
(336)-517-www.***.com
KMOD Powered All-Motor Street RSX 11.80@116mph
KMOD Powered Turbo Street RSX 10.20@150mph
***
***
Honda/Acura Engine Building, Tuning, & Trans Rebuilding
*All Praise & Glory To Our Almighty GOD-Thru Jesus Christ*
On Wednesday, March 9, 12:PM, Returns Mailbox wrote:
Hi Marquis,
There was nothing attached to this emailThe photos you originally sent to *** and the email stating that the transmission comes assembled is what I need alsoI'm so sorry for this MarquisI just want to make sure that I have every bit of information so I can get this resolved as quickly as possible
Amy Dover
Customer Service & Return DeptSupervisor
*** Distribution
Phone: *** Ext
Fax: ***
***
***
***
***
From: ***@yahoo.com mailto:***@yahoo.com
Sent: Wednesday, March 09, 11:AM
To: Returns Mailbox
Subject: Fw: KMOD Order (*** Transmission)
Attached is a copy of my correspondence with *** about this matter
Thank You,
& GOD Bless
-Marquis
-KMOD Performance
-Asheboro NC
*** www.***.com
KMOD Powered All-Motor Street RSX 11.80@116mph
KMOD Powered Turbo Street RSX 10.20@150mph
***
***
Honda/Acura Engine Building, Tuning, & Trans Rebuilding
*All Praise & Glory To Our Almighty GOD-Thru Jesus Christ*
On Thursday, January 28, 5:PM, *** wrote:
If you still have everything wrapped up as new, I should be able to get an RMA created for it, as I'm pretty sure it was here in stockOutside of that we're pretty much stuck
If you need to return, let me know and I'll get the wheels in motion
I'm sorry this confusion has caused such a problem on your end
***
Performance Specialist
*** Distribution
Phone: *** Ext
Fax: ***
***
***
***
http://www.***.com/emailbanners/***-Email-Banner.jpg
From: ***@yahoo.com mailto:***@yahoo.com
Sent: Thursday, January 28, 4:PM
To: ***
Subject: Re: KMOD Order (*** Transmission)
This puts me in a bad spot hereI sold this trans based off of what I was toldAt bare minimum this leaves us at a point where I still need to buy
-a bottom case
-seals
-Bearings
-Bearing Plate
____________________
Total $390(cost) $487(retail)
Plus we have to assemble itNormally we charge $for this
Thats at minimum $that was not factored into the selling price of this transWhat can we do to rectify this?
Thank You,
& GOD Bless
-Marquis
-KMOD Performance
-Asheboro NC
*** www.***.com
KMOD Powered All-Motor Street RSX 11.80@116mph
KMOD Powered Turbo Street RSX 10.20@150mph
***
***
Honda/Acura Engine Building, Tuning, & Trans Rebuilding
*All Praise & Glory To Our Almighty GOD-Thru Jesus Christ*
On Thursday, January 28, 3:PM, *** wrote:
I was definitely relaying information about it being assembled, that was entirely my mistakeNot sure why I used the word assembled
***
Performance Specialist
*** Distribution
Phone: *** Ext
Fax: ***
***
***
***
http://www.***.com/emailbanners/***-Email-Banner.jpg
From: ***@yahoo.com mailto:***@yahoo.com
Sent: Thursday, January 28, 3:PM
To: ***
Subject: Re: KMOD Order (*** Transmission)
see attached pics
I inquired about this transmission thru email previously & I was told that it comes fully assembledsee attached screen shot
Thank You,
& GOD Bless
-Marquis
-KMOD Performance
-Asheboro NC
*** www.***.com
KMOD Powered All-Motor Street RSX 11.80@116mph
KMOD Powered Turbo Street RSX 10.20@150mph
***
***
Honda/Acura Engine Building, Tuning, & Trans Rebuilding
*All Praise & Glory To Our Almighty GOD-Thru Jesus Christ*
On Thursday, January 28, 1:PM, *** wrote:
I was just talking to Nick about this as well, you do have to use half of the factory bell-housing, so what you have should be correct
***
Performance Specialist
*** Distribution
Phone: *** Ext
Fax: ***
***
***
***
http://www.***.com/emailbanners/***-Email-Banner.jpg
From: ***@yahoo.com mailto:***@yahoo.com
Sent: Thursday, January 28, 1:PM
To: ***
Subject: KMOD Order (*** Transmission)
***,
We just received the *** trans (Part# QKE8J002) that we orderedIt is definitely not assembledIsn't supposed to come assembled?
Also it only came with the top part of the caseThe bottom part is missing
Initial Consumer Rebuttal /* (3000, 13, 2016/05/12) */
From: ***@yahoo.com (mailto:***@yahoo.com)
Sent: Wednesday, May 11, 8:PM
To: Revdex.com
Subject: Re: Revdex.com Complaint Case# *** (Ref#29-33065345-***-12-1100)
There has not been a response from KMOD and the emails he provided to you I believe have been fabricatedI have turned KMOD Performance over to my Credit Card company for fraudulent actions toward meAfter contacting you I did further research and discovered that there are other customers that had been treated the same way and duped for money with products never deliveredThe following are only a few customers that share the same experience with me:
KMOD = Big Waste of Time (Archive) - *** Honda / Acura K20a k24a Engine Forum
***
I only want my refund and never have to deal with KMOD (Marquis) ever againI also would like this to go public so others can know the dangers of losing their money
Thank you,
***