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Knife River Corporation

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Knife River Corporation Reviews (2)

Dear ***, I apologize for the delay but this just got to my desk this morning In regards to the complaint by Mr [redacted] Knife River did not give any instructions to the homeowner at the time of placement as stated in his letterAfter the contractor contacted Knife River a representative went with him and inspected the slabThis was early springIt obviously was not kept clean and free of ice and saltTheir calls were answeredKnife River along with the contractor installed a topping on the slab in the spring at the cost of Knife RiverThis is over and above as the damage was caused by Excessive salt and slush being left on the slabThere is no difficulty of contacting myself or Knife RiverWe never said it was due to faulty concrete work( who would do that to their customers?) I made plans to continue to assist the homeowner by doing some tests to see what the next step could beThe date I was to go and do this did not work out for themThe last I understood was they were going to contact me to set up a new dateI never heard from themThey have made no effort to contact me Greg [redacted] Sales Representative North Region Baxter MN

Dear [redacted], I apologize for the delay but this just got to my desk this morning.   In regards to the complaint by Mr [redacted].   Knife River did not give any instructions to the homeowner at the time of placement as stated in his letter. After the contractor contacted Knife River a...

representative went with him and inspected the slab. This was early spring. It obviously was not kept clean and free of ice and salt. Their calls were answered. Knife River along with the contractor installed a topping on the slab in the spring at the cost of Knife River. This is over and above as the damage was caused by Excessive salt and slush being left on the slab. There is no difficulty of contacting myself or Knife River. We never said it was due to faulty concrete work. ( who would do that to their customers?) I made plans to continue to assist the homeowner by doing some tests to see what the next step could be. The date I was to go and do this did not work out for them. The last I understood was they were going to contact me to set up a new date. I never heard from them. They have made no effort to contact me.       Greg [redacted] Sales Representative North Region Baxter MN

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Address: PO Box 390855, Racine, Minnesota, United States, 56425

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