Knight Flooring, Inc. Reviews (1)
Knight Flooring, Inc. Rating
Description: Floor Laying, Refinishing & Resurfacing, Hardwood Floor Contractors, Floor Resurfacing, Floor Removal, Resurfacing and Refinishing, Floor Refinishing, Flooring Contractors (NAICS: 238330)
Address: W156N5670 Pilgrim Road, Menomonee Falls, Wisconsin, United States, 53051
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Review: [redacted] was hired to do hardwood floors in my house.
After the final coat was put on he informed me about 2 free service calls he'll honor if any questions/issues come up.
When finish coat dried we found streak spots and other minor issues.
I called [redacted] for weeks and he finally came with one of his employees. They scrapped the floor for 10 minutes and promised to come back with buffer to re-coat in a day or two.
Well, after numerous attempts to schedule his re-coat, he finally stopped answering his phone, never showed up and never completed what he started. We have exposed areas of scraped hardwood that looks awful...Desired Settlement: I need him to finish the job or refund money so I can hire another company to finish.
Business
Response:
Business states he has been in touch with consumer and they have agreement working towards a resolution.
Consumer
Response:
I have reviewed the response made by the business in reference to complaint ID [redacted].We haven't scheduled a "fix date" yet due to another project being done at this time.We hope to get resolution completed by April/May.
Regards,