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Knight & Sons, Inc

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Knight & Sons, Inc Reviews (1)

In early August 2016, *** called us and asked for a major cleanup on her mom's pool that had been neglected for a long while. On a
to 10 scale it was a 1, and full of junk, and the pump motor was on its last legs. On 9/25/16, we finished the cleanup. 16 visits and chemical came to $610.40. Pool was now perfect and swim-able. Through October it stayed pretty and clean. End of October the pump motor died and we replaced it for $572. 90 and this bill included the $125 November cleaning service. We didn't charge for December, since we missed 2 visits in November and December, (1 November, 1 December). In January we used additional chemicals shown on the February bill. 1st week of February electric to pump went off and we had no access to garage to get it back on. (called several times) The phone number she gave us for her Sister in law never answered nor did we even see a live person on the property. We continue to go to through February and into March and lost control of the algae and it turned green in a week. I told my service tech in late February to stop chemicals and service. I also told *** (secretary) to call *** and let her know we were done providing service without communication or access. This pool and the problems associated with it were a hassle from day one. We bent over backwards to keep it straight for her but no one at that end available for assistance. Services were rendered including labor and chemicals were used and equipment repaired.No refund will be rendered for the services Respectfully, ***

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