Knights Inn Evanston

We were staying at Knights Inn under a weekly rate. We were told the room is cleaned every Monday. We left to go out of town Monday at 10:30am we arrived back to our room on Thursday. The room had new towels but nothing else had been done. The bathroom hadn’t been cleaned, the vacuuming had not been done, the toilet paper role (1 of 2) was empty when we left Monday and still empty when we returned. We were told at 11:00am we needed to pay for Friday night I spoke with the front desk lady about the issues and she asked me to return to the front desk at 3:00pm to speak to the manager. Shortly after the maid banged on our door and was rude yelling about the room being cleaned, even tried to say we had toilet paper... I said yeah, I got it this morning at the front desk. The maid threatened us shortly after at 1:30 the manager came up and was extremely hostile. I explained again my conversation with the front desk lady regarding a meeting with the manager at 3pm he said well I’m here now and also threatened us. He tried to say we owed for 2 days then agreed after looking at the date we only owed the current day, he was loud, rude, nasty and even though we immediately paid the whole price our room has still not been cleaned!