Knights Inn Kingman AZ

This matter was turned over to KPD based on the amount of drugs and ID's found in room Guest was already refunded $by her/his bank since we did not have guests signature authorizing this charge However, the guest was informed that the police had been called because of the quantity of drugs found in the room and they choose to leave and not dispute the fact that those drugs did not belong to them We reserve the right to charge guests that smoke in our non smoking rooms be it cigarettes or drugs and we inform the guests upon check in of this Our folios have been amended so that the guests must sign the portion where if says that they will be charged a fee ($250.00) if they smoke in our rooms in order to avoid future charge backs on smoking or damaged rooms At this time I feel that we have been more then cooperative with both the guest, the cc company and Wyndham's in responding to all the complaints this guest has brought forth.Should you require any further assistance from me, please do not hesitate to contact meYours in Hospitality,

This matter was turned over to KPD based on the amount of drugs and ID's found in room 308.  Guest was already refunded $150.00 by her/his bank since we did not have guests signature authorizing this charge.  However, the guest was informed that the police had been called because of the...

quantity of drugs found in the room and they choose to leave and not dispute the fact that those drugs did not belong to them.  We reserve the right to charge guests that smoke in our non smoking rooms be it cigarettes or drugs and we inform the guests upon check in of this.  Our folios have been amended so that the guests must sign the portion where if says that they will be charged a fee ($250.00) if they smoke in our rooms in order to avoid future charge backs on smoking or damaged rooms.  At this time I feel that we have been more then cooperative with both the guest, the cc company and Wyndham's in responding to all the complaints this guest has brought forth.Should you require any further assistance from me, please do not hesitate to contact me. Yours in Hospitality,