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Knights Inn New Castle/Wilmington

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Knights Inn New Castle/Wilmington Reviews (1)

Review: I email this company last week and they have not responded here's a copy of email....I am writing because of the services, I had with your inn.I reserved a room in New Castle DE for 7/20/2013. We had to reserved twice because system was down. Anyhow we get there and things were awful to a point of wanting to file a complaint with the Revdex.com or whomever. We checked in amidst bad hospitality, because I told the clerk my Pastor was paying and he'll be here shortly. All he wanted was money and right now attitude. He did not want to wait(my Pastor was only 5 miles from them ). So after a few exchanges I paid with my debit card on file.We go get something to eat and come back and was told to leave, because card did not go through? Yes Chase system was down. It's now 1 am in the morning and I needed to be up at 6 am. So we had no place to go(they could of check my card later, but no!). We end up having to have our Pastor come anyhow. So I had to go to his hotel and pick him up to pay for the room.And he got there and his card did not also go through! So we had to go to an ATM in order to get the room. Now the place was horrible! Like a place to smoke crack and do dates!!! The bathroom had flies and mosquitoes, there was a butt print on the toilet!With urine in it!The room was infested with fruit flies,flies and etc.. I could not sleep because I was afraid bed bugs were in the bed!Then the folks above were making mad noise(like someone was getting slammed or having [redacted]. I did not get any sleep till about 5 am. I will be sending a copy of this to the Revdex.com if, I'm not satisfy with the resolution.Desired Settlement: I feel I deserve half of my money back! And they should be looked at by some one who is concern with sanitation issues.A hotel should be clean before you rent a room out.

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Description: MOTELS

Address: 1200 West Ave., New Castle, Delaware, United States, 19720

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